Housekeeping Inspector

Housekeeping Inspector Best Western Royal Plaza Hotel & Trade Center 181 Boston Post Road West, Marlborough, MA 01752 $17 an hour $17 an hour

Job Summary:

Ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are reported and corrected.

Job Duties:

Supervises and inspects the work of the room attendants, ensuring the cleanliness, functionality, and attractive appearance of guest rooms and public spaces. Updates the front desk when rooms are clean, vacant, and ready for occupancy. Creates a service environment focused on the guest, with a passion for high standards in all work performed. Responds promptly to customer needs. Ensures housekeepers have the proper and necessary equipment and supplies. Identifies and resolves problems in a timely manner, and develops alternative solutions. Reports needed repairs to maintenance. Instructs and trains new room attendants and evaluates their performance. Performs room attendant duties, when required. Performs other duties as assigned.

Qualifications:

High school diploma or equivalent. Two years prior hotel housekeeping experience. Supervisory experience desired. Ability to multi-task and prioritize. Excellent communication and customer service skills. Ability to work a flexible schedule, including weekends and holidays.

Benefits:

We offer our eligible Associates a number of benefits to enhance their health and well-being. Group insurance, including dental and vision Paid time off including vacation days, sick days and holidays Employee Referral Bonus Hotel Discounts for You, Your Friends and Your Family