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Executive Housekeeper
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FileImport - Highgate Hotels, LP
Rockville, MD (In Person)
$52,500 Salary, Full-Time
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Job Description
Executive Housekeeper
Executive HousekeeperRequisition ID2026-79633CategoryHousekeepingJob LocationUS-MD-RockvillePropertySheraton RockvilleCompensation MinimumUSD $50,000.00/Yr.
Compensation MaximumUSD $55,000.00/Yr. Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. highgate Location Overview The Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
Maintain and control all housekeeping equipment.
Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).Conduct monthly guest supplies and cleaning supplies inventories.
Ensure that large guestroom turns are managed efficiently.
Ensure consistency with departmental opening and closing procedures.
Manage vendor contracts (i.e. dry cleaners, window washers, etc.).Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's.
Develop employee morale and ensure training of Housekeeping personnel.
Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
Inspect all VIP rooms prior to arrival.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
Conduct monthly and quarterly Housekeeping inventories on a timely basis.
Ensure guest privacy and security by correctly following Highgate Hotel procedures.
Monitor ...For full information see follow application link. Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.
Compensation MaximumUSD $55,000.00/Yr. Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. highgate Location Overview The Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
Maintain and control all housekeeping equipment.
Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).Conduct monthly guest supplies and cleaning supplies inventories.
Ensure that large guestroom turns are managed efficiently.
Ensure consistency with departmental opening and closing procedures.
Manage vendor contracts (i.e. dry cleaners, window washers, etc.).Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's.
Develop employee morale and ensure training of Housekeeping personnel.
Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
Inspect all VIP rooms prior to arrival.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
Conduct monthly and quarterly Housekeeping inventories on a timely basis.
Ensure guest privacy and security by correctly following Highgate Hotel procedures.
Monitor ...For full information see follow application link. Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.