HOUSEKEEPING SUPERVISOR JOB DESCRIPTION
New Gen Hospitality in South Portland is in search of a Housekeeping Supervisor to join our team! At New Gen Hospitality, we strive to offer the best quality of leadership to our team members by providing the right tools and knowledge to help each member reach their personal and professional goals. We understand that every team member is valuable and contributes to the overall success of the NGHM group. The management team aspires to lead by example. Integrity, accountability, and respect allow for a fun and positive environment! What are you waiting for? Please read the information below, submit your application, and come join the New Gen family! Responsibilities Housekeeping Supervisor responsibilities include organizing employee shifts, training, and motivating team members. Inspection of public areas and guest rooms is essential to quality guest services. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied. Specifically, you would be responsible for performing the following tasks to the highest standards: Responsibilities Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas Requirements Work experience as a Housekeeping Supervisor or similar role Hands-on experience with cleaning and maintenance tasks for large organizations Ability to use industrial cleaning equipment and products Excellent organizational and team management skills Stamina to handle the physical demands of the job Flexibility to work various shifts, including evenings and weekends High school diploma is a plus
WHO WE ARE
New Gen Hospitality Management "Service, Selection, Value" New Gen Hospitality Management is a family owned company based in South Portland, Maine. We currently own and manage five hotels in the South Portland Area. We are committed to growing a corporate culture that both honors and reveres the special skills, distinctive differences, and cultural diversity of our team members, guests, and community. The New Gen vision is to create an affordable, service oriented experience for each and every customer by building the best team through industry education and positive leadership while ensuring profitability throughout our organization. Passion in both service and quality drives our business. Our purpose is to provide quality customer service for our guests while expanding personal and professional growth for each team member through training, job promotions and salary. Benefit packages Paid Vacation Health & Dental Plan Options Long term & Short Term Disability Life Insurance Policy Bereavement Pay Vision Insurance 401K Retirement Plan Hotel room discounts & more! Specifically, we look for demonstration of these
Core Values:
N ow
- We are committed to serving our guests in the present and the future. E xperiences
- We create unforgettable memories for all who walk through our doors. W elcoming
- Our hotels will always be a home away from home. G enuine
- Each guest is greeted and served with heartfelt smiles. E motions
- A sense of family is all encompassing in our hotels. N ext
- Always striving to improve and expand our customer service.
In addition, we look for the demonstration of the following key attributes:
Quality Accountability Respect Customer Service Focus Integrity EOE/AA/Disabled/Veterans Job Type:
Full-time Pay:
$19.00
00 per hour