Housekeeping Manager

Take me back Housekeeping Manager 21c St Louis, 1528 Locust St, St. Louis, MO 63103, USA Apply Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock!

Job Description Supervises:

Housekeeping Supervisors, Room Inspectors General Purpose:

The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.

Specific Responsibilities:

Supervise the housekeeping employees, motivate the team through training, development, empowerment, coaching, and counseling. Recommend discipline and termination, as appropriate. Supervise and inspect the daily cleaning of the guest rooms, public areas, and back of house. Ensure compliance with accident/loss preventive programs. Achieve a high level of cleanliness and guest satisfaction. Monitor and report on expenses (payroll and supplies) in an effort to control cost, while ensuring adequate staff, and supplies are on hand to provide top quality service. Respond to guest requests, concerns and problems to ensure guest satisfaction. Work with the front desk staff to help resolve guest issues that arise. Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets and to ensure a safe and accident free environment for guest and employees. Log items into the Lost and Found and answer inquiries from guests to meet overall lost & found satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company. Communicate within all departments of the company. Responsible for learning and being efficient using the 21c checkbook. This involves invoicing, calling suppliers, budgeting, researching, and working with the accounting department. Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments. Scheduled days and times may vary based on needs. Other duties as assigned by your supervisor or manager. Qualifications A thorough knowledge of the Housekeeping field. A demonstrated ability to determine a course of action based on knowledge of workplace policies and procedures Supervision/management experience and skills. Ability to compile facts and figures. Ability to meet and maintain budget. Must be able to open, close, or work any shift during special events. Requires a can-do attitude.

Education/Formal Training:

High school diploma or equivalent

Experience:

Two to three full years of employment in a related position with this company or another organization. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm 1. First name

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• Select an option... Yes No Select an option... This field is required. 6. Are you a former teammate of 21c?
• Select an option... Yes No Select an option... This field is required. 7. Why do you want to work with 21c?
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• Select an option... Part-Time Full-Time Select an option... This field is required. 16. Shift Availability
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• This field is required. 18. Our business runs 24/7/365, but we know people can't. Please tell us any schedule restrictions or preferences you may have.
• This field is required. 19. Based on the essential functions of the position for which you applied, are you able to perform these functions with or without reasonable accommodation?
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Please acknowledge the following statement:

Upon offer of employment, this position is subject to a background check. Under some circumstances, the disclosure of criminal convictions on the background report may disqualify a candidate from employment with the company.

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Thank you for applying! Good luck! Interested in anything else? Kitchen Steward (Dishwasher) at Idol Wolf St Louis Housekeeping - Room Attendant St Louis