Environmental Services Manager Hospital

Environmental Services Manager (2nd Shift)

Location:

Grand Forks, ND Shift:

2nd Shift (10:00 AM - 6:00 PM) Role Impact Are you a leadership-driven professional dedicated to excellence in healthcare operations? As the Environmental Services (EVS) / Custodial Manager 2 , you will lead the frontline team at Altru Health to ensure a sterile, safe, and welcoming environment for patients and staff. Your leadership directly influences patient recovery and hospital safety standards.

Key Responsibilities Operational Leadership:

Manage daily housekeeping and custodial operations, ensuring high-quality service delivery and departmental efficiency.

Staff Development:

Direct, train, and mentor a diverse team, focusing on performance management and professional growth.

Patient Satisfaction:

Proactively drive HCAHPS scores by maintaining superior cleanliness standards and engaging with hospital staff to resolve action items.

Infection Control:

Partner with clinical stakeholders and the Infection Control department to uphold rigorous safety protocols.

Project Oversight:

Manage departmental initiatives and the Unit Operating System, ensuring all compliance and project milestones are met on time.

Requirements Experience:

Minimum 2 years of management experience AND 2 years of functional experience in Housekeeping, Environmental Services, or Custodial operations.

Education:

Associate's Degree or equivalent professional experience.

Industry Knowledge:

Strong background in service delivery (Healthcare or Hospitality preferred), with a focus on team motivation and guest satisfaction.

Technical Skills:

Proficiency with computers and technology for reporting and compliance monitoring.

Reliability:

Ability to work a consistent 2nd shift (10:00 AM - 6:00 PM) schedule onsite in Grand Forks. Top Skills We're Looking For Expertise in hospital EVS practices and infection control. Proven ability to manage staff scheduling, hiring, and accountability. Results-oriented mindset with a focus on safety and regulatory compliance. Why Join Us? At the heart of the patient experience is a clean and healthy environment. Join a team that values innovation, diversity, and leadership. We provide the tools and support you need to make a real impact every day. to lead our Environmental Services team toward excellence.