Hotel Housekeeping Supervisor

Share Salary Not Available Position range in Northern Region $35k - $55k Per Year Hotel Housekeeping Supervisor Santa Claran Casino Resort

Occupation:

First-Line Supervisors of Housekeeping and Janitorial Workers

Location:

Espanola, NM - 87532 Positions available: 1 Job #: 1331

Source:

Santa Claran Casino Resort

Posted:

03/30/2026

Web Site:

www.santaclaran.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window.

SUMMARY:

Responsible for implementing and ensuring all housekeeping operations on assigned shift are in accordance with the Company's Policies and Procedures and high standard levels.

ESSENTIAL DUTIES AND RESPONSIBILITIE

include but are not the following:

• Ensures all Company Policies and Procedures are adhered to in the Housekeeping Section on assigned shift.
• Ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer's instructions.
• Trains all employees in the proper techniques of using chemicals. Makes sure all bottles are labeled properly and ensures chemical bottles have proper chemical labels.
• Ensures strict adherence that all OSHA Safety rules and internal safety policies and procedures regulations are followed.
• Responsible for the supervision and coordination of Housekeeping staff activities throughout the Hotel ensuring approved standards of cleanliness are displayed.
• Make recommendations and suggestions to hire, promote, evaluate, reward, discipline and discharge of all housekeeping employees. Assists in the selecting, training, scheduling and evaluating of staff.
• Responsible for advising management of repairs and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms and offices.
• Interacts with customers and other casino departments in a professional and courteous manner.
• Responsible for maintaining a consistent and regular attendance record and attendance of all mandatory trainings and/or meetings.
• Conduct pre-shift meetings a week.
• Other duties as assigned by AOM or EOM.

SUPERVISORY RESPONSIBILITIES

Directly supervises all Housekeeping Employees in shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training and scheduling employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Additional Information Help for Additional Information. Opens a new window.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

High School diploma or GED required and five years minimum experience in housekeeping supervisory position required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work around chemicals in enclosed locations. Ability to safely use cleaning products and safely operate cleaning equipment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts and is regularly exposed to risk of electrical shock and trips and falls. The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to extreme heat. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Work is generally performed with exposure to heat, fumes, water and steam and cleaning chemicals in enclosed areas. The noise level in the work environment is usually moderate. Employee may be exposed to second hand cigarette smoke Visit the Employer site for more details Help for Employer Information. Opens a new window. Santa Claran Casino Resort Social Links Connect with Santa Claran Casino Resort Other Local Jobs from Santa Claran Casino Resort Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 Prep Cook Santa Claran Casino Resort Espanola, NM Food Preparation Workers Regular Corporate - 2 weeks ago About the

Role:

The Prep Cook plays a crucial role in the kitchen by ensuring that all ingredients and supplies are properly prepared and ready for use by the culinary team. This position supports the smooth operation of the kitchen by handling essential tasks such as washing, chopping, measuring, and organizing ingredients according to recipes and safety standards. The Prep Cook contributes to maintaining a clean and efficient workspace, which is vital for timely meal preparation and overall kitchen productivity. Attention to detail and adherence to food safety regulations are paramount to prevent contamination and ensure high-quality food output. Ultimately, the Prep Cook helps create a foundation that allows chefs and cooks to focus on cooking and plating dishes to meet customer expectations consistently. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Hotel Operations Manager Santa Claran Casino Resort Espanola, NM Lodging Managers Regular Corporate - 2 weeks ago

S SUMMARY

Responsible for the successful overall coordination and direction of all activities related to the Hotel operation, ensuring smooth and efficient operations, and in accordance with the Company's policy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

but are not limited to include the following:

• Creates, develops and implements an effective strategy of organization for the Hotel, ensuring maximum guest service and satisfaction.
• Develops short and long term financial and operational plans that correspond to the overall objectives of the Hotel. Responsible for the operation of the Hotel Front Desk, Housekeeping department including, Rooms, and House Persons.
• Assists in maintaining monthly inventory controls of all equipment, cleaning supplies, linen and guest supplies. Ultimately responsible for monitoring consumption and ordering replacement of guest amenities and cleaning supplies.
• Coordinate Housekeeping employees in the proper execution of their responsibilities and monitors work needed in other areas as required.
• Routinely inspects work areas, identifying cleaning needs, potential safety hazards, problems or repair needs, and notifies the appropriate individuals for proper resolution.
• Manages the room inventory function to maintain the highest possible room occupancy and average daily rate.
• Achieves budgeted revenues and expenses, maximizes profitability while maintaining procedures for; credit control, handling of financial transactions, guest security and Emergency Operating Procedures.
• Reviews departmental guest complaints, ensuring corrective action is taken in a timely manner.
• Prepares various departmental reports, including the daily forecast of arrivals and departures.
• Communicates with other departments to ensure proper handling of guests and groups.
• Facilitates the flow of information throughout the property by organizing and presiding over regularly scheduled meetings with the Hotel Employees.
• Maintains adequate staffing levels in the Front Desk, Housekeeping, and House Persons by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining, and terminating employees as needed.
• Assist with the ordering process, adhering to all Purchase Orders and our internal controls.
• Provide a responsible course of action to all guest complaints, Internet Reviews, etc.
• Control and provide strategies to maximize revenue by conducting market research and intensive internet research.
• Utilize leadership skills and motivation techniques in order to maximize productivity and satisfaction of the Hotel team.
• Responsible for maintaining a consistent, regular attendance record.
• Assist the Director of Hotel Operations with any other duties assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises the activities of all Employees who work in the area of the Hotel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Santa Claran Casino Resort Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for First-Line Supervisors of Housekeeping and Janitorial Workers Help for Occupation Information for First-Line Supervisors of Housekeeping and Janitorial Workers. Opens a new window. Other Jobs and Employers Help for Jobs Available , opens a new window. Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. This job was posted at https://www.santaclaran.com/ on 03/30/2026 8:37:31 PM. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ]