Corporate Director of Housekeeping

Key Responsibilities Portfolio Standards & Quality Assurance Establish and maintain company-wide housekeeping standards, protocols, and best practices across all communities. Conduct regular operational audits and site visits to ensure cleanliness standards, infection control practices, and environmental quality are consistently maintained. Identify opportunities to improve efficiency, service delivery, and quality outcomes within housekeeping departments.

Develop standardized procedures for:

Resident apartment cleaning Common area cleaning Deep cleaning protocols Turnover preparation for new residents Laundry operations where applicable. Training & Leadership Development Lead onboarding and training programs for newly hired Housekeeping Directors. Provide ongoing development and coaching for Housekeeping Directors and supervisors. Develop and maintain training materials, SOPs, and operational playbooks for housekeeping teams. Partner with Executive Directors to ensure department leaders have the skills and resources needed to effectively manage their teams. Operational Support Serve as a subject matter expert for all housekeeping operations across the organization. Assist communities with operational challenges including: Staffing structure Workflow improvements Equipment or supply management Cleaning process optimization. Partner with Regional leadership and Executive Directors to implement operational improvements. Vacancy Transition Planning When a Housekeeping Director vacancy occurs, the Corporate Director of Environmental Services & Standards will: Conduct a rapid assessment of the department's structure and needs. Identify and support a temporary internal team lead to maintain operational continuity. Provide additional oversight and coaching during the transition period. Work with HR and Executive Directors to support successful onboarding of the new department leader. Compliance & Infection Control Ensure housekeeping practices align with: State regulatory requirements Infection control standards Company safety protocols. Work collaboratively with wellness leadership on environmental sanitation practices that support resident health and safety.

Collaboration Partner with:

Executive Directors Regional Vice Presidents of Operations Facilities teams HR and Training Contribute to company initiatives related to resident experience, safety, and operational excellence. Qualifications Education Bachelor's degree preferred in hospitality management, healthcare administration, or related field. Experience 7+ years of progressive housekeeping leadership experience. Multi-site healthcare, hospitality, or senior living experience strongly preferred. Demonstrated experience developing and training department leaders. Skills Strong operational and organizational leadership. Training and coaching expertise. Knowledge of housekeeping operations, environmental services, and sanitation standards. Ability to travel regularly between communities.