Housekeeping Supervisor

Housekeeping Supervisor Hilton Garden Inn Center City Philadelphia - 3.5 Philadelphia, PA Job Details 22 hours ago Qualifications Hotel housekeeping management Property management tools Operations management Inventory management Staff scheduling Hotel quality control Routine inspections Managing hospitality teams Mid-level Personnel records management Supervising experience Organizational skills Cleaning Hotel customer satisfaction operations Leadership Team motivation (leadership skill) Communication skills Overseeing training Customer complaint resolution Full Job Description The Hotel Housekeeping Supervisor ensures exceptional cleanliness standards by managing daily cleaning operations, inspecting guest rooms and public areas, and leading staff. They are responsible for training housekeepers, managing inventory, and coordinating with the front desk to ensure rooms are ready for check-in.

Responsibilities:

Inspections:

Conduct daily inspections of guest rooms, public spaces, and laundry areas to ensure compliance with hotel standards.

Team Leadership:

Supervise, train, and motivate cleaning staff; create work schedules and assign daily tasks.

Operations Management:

Oversee housekeeping operations, including managing inventory of supplies, linen, and cleaning equipment.

Guest Services:

Respond to guest requests and complaints in a professional and timely manner.

Maintenance Coordination:

Report maintenance issues to the maintenance department and follow up on repairs.

Reporting:

Maintain records on room statuses, housekeeping inventory, and employee performance.

Qualifications:

Experience:

Previous housekeeping experience, often 1-3 years in a hotel setting, with prior supervisory experience preferred.

Leadership:

Strong communication and team-management skills to lead and motivate staff. Attention to

Detail:

Excellent organizational skills and a keen eye for cleanliness.

Technical Skills:

Ability to use hotel property management systems (PMS) to track room status.

Physical Stamina:

Ability to spend most of the day on the floor, walking, standing, and inspecting. About Company Relax in the heart of downtown Philadelphia, steps from the Philadelphia Convention Center. Reading Terminal Market is next door, and Independence Hall is minutes away. We're two blocks from Jefferson Station and 13th St. Trolley Station - hitch a ride to explore the wider city or reach the airport, 12 miles away.