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Housekeeping Manager
Job
The Dewberry Charleston
Charleston, SC (In Person)
Full-Time
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Job Description
Housekeeping Manager The Dewberry Charleston - 3.3 Charleston, SC Job Details Full-time 19 hours ago Benefits Paid parental leave Health insurance Tuition reimbursement Paid time off Parental leave 401(k) matching Qualifications Customer communication Full Job Description
PRIMARY FUNCTION
Housekeeping ManagerDEPARTMENT
HousekeepingREPORTS TO
Director of OperationsKEY RESPONSIBILITIES
Major areas of responsibility include, but are not limited to: Interview, train, and schedule Housekeeping staff. Conduct performance evaluations and coaching & counseling sessions when needed. Ensure seamless communication and follow up on any issues, guest requests, or special requirements. Establish detailed cleaning and preventative maintenance programs to ensure the immaculate appearance of all furniture, fixtures, and equipment. Set and maintain high standards of cleanliness. Monitor staff's activities to ensure that standards are being met, staff is being supported, and guest needs and requests are being fulfilled. Inspect all areas of responsibility daily. Work directly with contractors to ensure quality and timeliness of work. Resolve customer complaints, handling all guest interactions with the highest level of hospitality and professionalism and accommodating special requests whenever possible. Respond to all guest requests in a timely and accurate manner. Assure the financial goals of the department are being met. Monitor and control departmental expenses, including labor, uniforms, linens, guest supplies, cleaning supplies, and contract services. Participate in periodic linen, uniform, and supplies inventories. Ensure the proper maintenance of all equipment. Prepare the Housekeeping department's annual budget for labor and operating expense and propose items to be included in the annual Capital Plan. Ensure the effective operation of the laundry department.QUALIFICATIONS
Three to five years of experience as a Housekeeping Manager in a luxury hotel/resort preferred. Ability to work under pressure. Excellent organizational skills. Bilingual in English and Spanish preferred.BENEFITS OF JOINING THE DEWBERRY TEAM
401K with Company Match (4%)- Education Reimbursement
- Paid Maternity Leave
- Complimentary Downtown Parking Complimentary Dry Cleaning Complimentary Daily Lunch Buffet Best-in-class health & supplemental insurance
- Optional Supplemental Coverages
- Financial Advising with Roadside Capital Competitive Pay Advancement & Growth Opportunities Full-Time and Part-Time Positions Flexible Paid Time Off Indicates eligibility requirement