Executive Housekeeper
Job
Homewood Suites by Hilton Sioux Falls
Sioux Falls, SD (In Person)
$39,520 Salary, Full-Time
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Job Description
Job Overview Looking for a leader with attention to detail. Daytime hours and responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep, and cleanliness of the rooms. They are responsible for establishing a friendly atmosphere of superior guest service, team morale, product quality and provide exemplary performance for the staff to follow. This position is responsible for cleanliness of guest rooms and public areas of the hotel. Must be able to work most weekends and holidays. The schedule is Thursday through Monday with Tuesday and Wednesday off. This is a supervisory position. Essential Job Functions
- Maintain brand cleanliness standards for rooms and public areas and inspect them to ensure that standards are met
- Trains staff in all aspects of housekeeping
- Plans work schedules and room assignments with minimum disruption to guests
- Meets or exceeds hotel guest satisfaction measures
- Communicate to guests and employees about hotel promotions, local attractions and points of interest
- Ensures employees know policies, and pay procedures
- Use ongoing safety training to minimize workers' compensation claims
- Monitors and maintains acceptable turnover levels
- Manage department human resources functions including recruiting, selecting, orientation, training, performance evaluations, and managing pay/rewards programs
- Maintains a positive, cooperative work environment between staff and management
- Ensures personnel files are accurate and comply with regulations
- Resolves employee grievances in a fair and timely way
- Inventories cleaning supplies, linens, and chemicals at the best prices and communicates with general manager about needs of the hotel.
- Ensures staff follows proper inventory/cost control procedures
- Understands "Right to Know" laws, which apply to housekeeping supplies and chemicals
- Recognizes and corrects conditions which may create security, fire, or accident hazard Additional Responsibilities
- Any other duties assigned by Supervisor Qualifications & Requirements Housekeeping experience highly preferred by not required
- Must have strong attention to detail
- Leadership skills
- Computer skills to input information
- Ability to effectively deal with department heads, guests, and team members
- Able to work in a fast-paced environment
- Desire to provide exceptional customer service
- Must be able to work independently
- Exceedingly organized and efficient with the ability to multitask
- Will be required to work weekends and holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Job Type:
Full-time Job Type:
Full-time Pay:
$18.00 - $20.00 per hourBenefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insuranceWork Location:
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