Rooms Leader in Development

Rooms Leader in Development Irving, TX Job Details Full-time 1 day ago Qualifications Record keeping Hotel housekeeping management Inventory control Phone communication Staff scheduling Hotel quality control Payroll management Hiring Front desk Cleaning Hotel customer satisfaction operations Interviewing Training & development Entry level Customer complaint resolution Full Job Description Omni Las Colinas Join the Team at Omni Las Colinas Hotel - Where Luxury Meets Lifestyle Nestled along the scenic Mandalay Canal in the heart of Irving, Texas, Omni Las Colinas Hotel is a vibrant urban retreat that blends upscale sophistication with the energy of a growing destination. Our AAA Four Diamond property recently completed a $13-million-dollar renovation, elevating every corner of the hotel with modern design, enhanced amenities, and refreshed guest experiences. With 401 luxury guest rooms and 96 suites, event space spanning more than 50,000 square feet, and the iconic LRH Restaurant & Bar, our hotel offers guests—and associates—a dynamic, high-end experience. From waterfront dining and resort-style pool experiences to curated local events, we serve as a central hub for leisure travelers, business professionals, and locals alike. At Omni Las Colinas, we don't just deliver exceptional service—we create unforgettable experiences. And it all starts with our people. We're looking for passionate, driven, and service-focused individuals to join our team. Whether you're beginning your career in hospitality or looking to grow in a supportive, inclusive environment, you'll find endless opportunities here. As part of the Omni Hotels & Resorts family, you'll benefit from a strong culture of excellence, industry-leading training, and a commitment to associates well-being and development.

Overview:

The Rooms Leader-in-Development (LID) program is a 12-month program designed to develop recent graduates into successful managers in the division they wish to pursue. The Rooms LID will spend 40 hours each week working within the department and 10 hours completing Learning Commitments throughout the training period. Learning Commitments are projects that will allow LIDs to learn about general hotel operations and the details and functions of their division. Each commitment will provide resources and evaluation criteria. Responsibilities Will learn and perform all aspects of Front Office and Housekeeping operations Oversees the performance of staff and takes corrective actions when necessary Scheduling of staff Maintains accurate payroll records to ensure staff are paid correctly Cleaning and inspecting guest rooms Responds to guest requests and complaints as required Monitor product inventory and order additional products as necessary Interviewing and selection of staff Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Ensures that all housekeeping and Front Office operations are performed according to Omni Hotels standards Will be responsible for meeting with the Division head weekly, the Director of Human Resources each month, and the corporate mentor bi-monthly Analyzes information and evaluates results to choose the best solution and solve problems. Informs and/or updates the executives, the peers, and the subordinates on relevant Information in a timely manner. Functions in the place of the Front Office Manager in his/her absence Communicates critical information from pre- and post- convention meetings to the Front Office staff. Participates in department meetings and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: .