Executive Housekeeper

Bring your passion for hospitality to Hilton San Antonio, proudly managed by HRI Hospitality.

JOB DESCRIPTION

Job Title:

Executive Housekeeper Departments:

Housekeeping Supervision Exercised:

Housekeeping Department Supervision Received:

General Manager

MINIMUM REQUIREMENTS

Education High school diploma or equivalent required. Associate or bachelor's degree in Hospitality Management or related field preferred. Experience Minimum 3-5 years of housekeeping experience in a hotel or resort environment. Minimum 2 years in a supervisory or management role required. Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred. Skills & Knowledge Strong leadership and team development skills. Excellent communication and interpersonal abilities. Exceptional organizational and time management skills. Knowledge of cleaning procedures, chemical handling, and OSHA safety standards. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to analyze productivity, manage labor costs, and control inventory levels. Flexibility to work varying schedules, including weekends and holidays. Job Duties & Responsibilities Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards. Manage hiring, training, scheduling, and performance evaluations for housekeeping staff. Conduct regular room and public area inspections for quality assurance. Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control. Monitor departmental labor, productivity, and budget adherence. Collaborate with Front Office and Maintenance to ensure efficient room readiness. Respond promptly to guest concerns and service requests and resolve issues professionally. Ensure compliance with company policies, brand standards, and safety regulations. Implement and maintain housekeeping procedures, checklists, and operational standards. Participate in management meetings and provide operational reporting as required. Perform additional duties as assigned by management.