Housekeeping Supervisor

Housekeeping Supervisor Tru by Hilton Spokane Valley - 3.5 Spokane Valley, WA Job Details Full-time $18.50 - $21.00 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Life insurance Qualifications Hotel housekeeping management Inventory management Customer service Staff scheduling Mid-level High school diploma or GED Supervising experience Team management Cleaning Productivity software Guest services 1 year Training Communication skills Time management Full Job Description Why Tru by

Hilton:

For 2025, Hilton is the #1 Best Company to Work For in the U.S. our fourth time reaching this top honor. We first appeared on the Great Place to Work list in 2016 based on our commitment to our purpose and one another. We have since become the best hospitality company in the world and have earned over 600 awards, including over 65 #1 wins globally. These accolades are a direct result of the heart and soul we put into the work we do each day to serve our guests. 95% of Hilton employees say it is a great place to work, compared to 57% of employees at a typical U.S.-based company. Join our Tru by Hilton Spokane Valley team today to experience why!

Job Purpose:

The Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The incumbent should be able to develop and implement strategies to improve the functioning of the housekeeping department.

DutiesResponsibilities:

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed. Screening housekeeping applicants and recommending promotions, transfers, and dismissals. Performing various cleaning duties in instances of staff shortages. Other duties as assigned. SkillsQualifications High School diploma or GED required. At least 1 year of experience in a similar role. Proven housekeeping or hospitality experience. Working knowledge of housekeeping. Proficient in all Microsoft Office applications. The ability to multitask. The ability to stand for extended periods of time. Excellent organizational and time management skills. Exceptional customer service skills. Effective communication skills.

Working Conditions:

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to both environmental conditions: Activities occur inside and outside. The worker is subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity. The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity. The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. The worker is subject to vibration: Exposure to oscillating movements of the extremities or whole body. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation. The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids. The worker is required to wear a respirator. The worker frequently is in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and water line pipes, and other areas which could cause claustrophobia. The worker is required to function in narrow aisles or passageways. The worker is exposed to infectious diseases. The worker is required to function around prisoners or mental patients.

None:

The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work). Commented DM2: Read through the following working conditions. Keep all that apply to this role. Delete all others.

Physical Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light work:

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Medium work:

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Heavy work:

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Very heavy work:

Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Commented DM3: Choose 1 of these 5 options, and delete the others.

Climbing:

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Balancing:

Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Stooping:

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles

Kneeling:

Bending legs at knee to come to a rest on knee or knees.

Crouching:

Bending the body downward and forward by bending leg and spine.

Crawling:

Moving about on hands and knees or hands and feet.

Reaching:

Extending hand(s) and arm(s) in any direction.

Standing:

Remaining upright on the feet, particularly for sustained periods of time

Walking:

Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another

Pushing:

Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling:

Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting:

Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles

Fingering:

Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.

Grasping:

Applying pressure to an object with the fingers and palm

Feeling:

Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking:

Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly

Hearing:

Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.

Repetitive motions:

Making substantial movements (motions) of the wrists, hands, and/or fingers. Benefits Available per

Company Plan and Policy:

Medical Dental Vision EAP and Life Insurance Paid Time Off based on length of service Paid Holidays Go Hilton (Team Member Travel Discount)