Janitorial Lobby Attendant - CdA Resort

About Coeur d'

Alene Resort:

Our resort prides itself on impeccable cleanliness and guest satisfaction. We are looking for a responsible and detail-oriented janitor to oversee the Lobby and ensure all areas meet our high standards.

The Role:

The Lobby Attendant is responsible for maintaining a welcoming, clean, and organized lobby environment while delivering exceptional guest service. This role serves as a first point of contact for guests and plays a key role in creating a positive first and last impression of the resort. This is a part-time seasonal role, May-September, mid-shift

Key Responsibilities:

Greet guests warmly and provide directional assistance throughout the resort Maintain cleanliness and presentation of the lobby, entrances, and adjacent public areas to include restrooms. Assist guests with general inquiries, amenities information, and resort services Coordinate with Front Desk, Bell Services, Housekeeping, and Security as needed Monitor lobby activity and report safety or maintenance concerns promptly Support crowd flow during peak check-in/check-out times and special events Assist with light logistical tasks (e.g., distributing maps, setting up signage, restocking materials) Uphold resort standards for professionalism, hospitality, appearance and cleanliness.

What We're Looking For:

Demonstrate proactive hospitality and anticipate guest needs Handle guest concerns courteously and escalate issues appropriately Maintain a calm, friendly demeanor in high-traffic or high-pressure situations

Physical Requirements:

Ability to stand and walk for extended periods (15,000 - 20,000 steps per shift) Ability to regularly lift 20lbs and up to 50lbs as needed. Ability to work indoors and outdoors as needed.

Why Join Us:

Connect with a key team in maintaining the resort's reputation for excellence Work in a beautiful resort environment with a supportive culture Access to resort-wide employee benefits and perks

Benefits & Compensation Daily Perks:

Employee meals Free parking Uniforms provided with in-house laundry service 20% discount at all resort restaurants 10% discount at participating local businesses Free daily cruises (subject to availability) Discounted room and golf rates

Health & Wellness:

Medical, dental, vision, and life insurance (available to full-time employees after 60 days) Access to an on-site clinic exclusive to resort employees with benefit coverage Flexible reimbursement plan

Retirement:

401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)

Paid Time Off:

After 6 months: 7 days After 1 year: 10 days After 2-4 years: 15 days After 5+ years: 20 days

Holiday Pay:

Time and a half for hours worked on Thanksgiving and Christmas