Lead Service Technician

Benefits:

Flexible schedule Free food & snacks Free uniforms Paid time off

Role:

Window Cleaning Technician Employer:

Sparkle Squad Location:

La Grange, IL, IL Compensation:

Competitive Hourly Pay +

Tips Job Type:

Full-Time Schedule:

8:00 AM - 5:00 PM | Overtime Potential Why Join Sparkle Squad? Consistent day-time schedule Clear path for growth and advancement Supportive company culture where employees are valued Work with a growing brand offering long-term career opportunities Enjoy a fun environment while working outdoors and serving your community Join a Growing Window Cleaning Company Sparkle Squad is a fast-growing company that has reimagined residential and commercial window and exterior property cleaning by combining exceptional service, efficient systems, and a people-first culture. Since opening in 2012, we have grown into one of the largest window cleaning businesses in North America by focusing on quality workmanship, customer satisfaction, and employee development. We are currently hiring a motivated Lead Service Technician who enjoy working outdoors & indoors, takes pride in high-quality work, and wants to be part of a supportive team environment, while leading jobs and other Technicians. If you are dependable, customer-focused, and ready to build a career in window cleaning, exterior cleaning, field service, or general labor , we would love to hear from you. Position Overview The Lead Service Technician is responsible for completing residential and commercial window and exterior cleaning services while delivering excellent customer service and maintaining a high standard of safety and professionalism. This role is ideal for someone who enjoys physical work, being outdoors, working as part of a team, and creating a great experience for customers. This position combines window cleaning, exterior service work, customer service, and teamwork in a fast-paced field environment.

Responsibilities:

Deliver exceptional service: Execute our service offerings which include: interior & exterior window cleaning, pressure & soft washing, gutter cleaning, and full service Christmas and Holiday lighting services with precision and attention to detail.

Teamwork:

Collaborate effectively with crew members to complete jobs safely, efficiently, and professionally.

Communication :

Clear interaction with the Sparkle Squad team members, customers; handling customer inquiries, providing feedback, and resolving issues like job delays due to weather.

Customer Focus:

Communicate clearly with clients on-site, addressing questions and ensuring their satisfaction and expectations are met.

Safety First:

Follow all safety protocols and procedures to maintain a safe working environment for yourself and your team.

Equipment & Vehicle Maintenance:

Take pride in your tools by maintaining the upkeep of tools, supplies, and company service vehicles.

Client Relations:

Maintain strong relationships with clients to understand their needs and preferences, and continuously strive to exceed their expectations.

Self Starter:

Ability to deliver service work orders and leading other Technicians at the direction of the Operations Manager. Whats in it for you?

Paid Training:

Training will be paid from on-boarding through to continuous training opportunities along your career journey.

Dynamic pay structure:

Our incentive based pay structure rewards you for your efforts, high quality service, and happy customers.

Advancement opportunities:

Our growing business allows you take on additional responsibilities including expanded roles based on career aspirations.

Commission:

Take advantage of strong service delivery by identifying new service opportunities and customers and receive commission pay for your efforts. At Sparkle Squad, operations isn't about "keeping the lights on" — it's about building something exceptional. We're a fast-growing, premium service brand that values structure, accountability, and people who take pride in running a tight ship. As a Service Technician, you will have real influence, and the opportunity to shape how the business runs day-to-day and be rewarded for your efforts. We believe great operations create great customer experiences — and we invest in the people who make that happen. You'll work alongside driven leaders, manage teams that want to win, and operate within clear systems that allow you to focus on improvement, not chaos. If you're someone who thrives on organization, leadership, and seeing your standards reflected in the field every day, this is a place where your work truly matters. ! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Sparkle Squad Corporate.