Job Description
Custodian, Head I (Ballantyne ES)
Charlotte-Mecklenburg Schools
Charlotte-Mecklenburg Schools - Charlotte, North Carolina This job is also posted in North Carolina School Jobs
Job Details
Job ID:
5768633
Application Deadline:
Jun 20, 2026 4:59 AM (UTC)
Posted:
Yesterday
Starting Date:
Immediately
Job Description
General Definition of Work
The head custodian, under moderate supervision, performs supervisory work with limited decision-making discretion overseeing custodial personnel at an assigned school while providing and maintaining a safe, clean, and healthy environment for staff, students, and visitors. Employee performs both school-based and district-level work to carry out Board of Education policies under the direction of the Regional Custodial Services Supervisor.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Codes/Salary/Status
Head Custodian I, JC 5100, Hourly NC 06A/Full-time, 12 months
Head Custodian II, JC 5110, Hourly NC 06B/Full-time, 12 months
Head Custodian III, JC 5111, Hourly NC 06C/Full-time, 12 months
Reports To
Regional Custodial Services Supervisor
Place of Work
The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures
Lead, manage, supervise, and evaluate assigned staff in the district
Record any personnel related issues in key incident journals
Assist the area leader in the preparation of work schedules
Complete quality assurance inspection reports and submit to area leader
Train new staff regarding cleaning chemicals, equipment, and related supplies and materials
Coordinate activities with other departments to ensure service is provided efficiently
Inspect work performed to ensure that it meets expectations and established standards
Investigate complaints about service and equipment. Take necessary corrective action
Inspect the physical condition of facilities to determine the type of work required
Perform duties of a custodian including:
Maintain cleanliness both inside and outside the facility through the execution of established procedures
Inspect school grounds daily to remove debris and other items that could become a safety hazard or detract from the general appearance of the school
Clean classrooms, including but not limited to, removing trash, dusting furniture and equipment, sweeping and mopping the floors, and polishing metal fixtures
Clean and sanitize restrooms, including but not limited to, fixtures, sinks, urinals, toilets, showers; replenish supplies in restrooms
Sweep, vacuum, mop, wax, strip, and polish floors; vacuum and shampoo carpets
Clean all staff and special purpose areas, including but not limited to, dusting and polishing furniture, woodwork, fixtures and equipment
Maintain cleanliness of windows, mirrors, walls, desks, and tables/countertops
Follow developed work schedules for scrubbing, stripping, waxing, and buffing floors
Follow developed work schedules for extracting, spot cleaning, and vacuuming carpeted areas
Perform light maintenance by replacing light bulbs and air filters, clean air vents, and adjusted blinds/shades as requested
Empty, clean and sanitize waste receptacles; pick up papers and other debris
Assist in receiving, storing, and distributing supplies and equipment as needed. Keep all storage areas organized and clean
Move and arrange furniture and equipment; set up rooms for conferences and meetings
Identify and report building maintenance needs; assist maintenance staff with repairs
Maintain and operate a variety of custodial equipment including vacuum polishers and wax strippers
Perform related work as assigned or required
Knowledge, Skills, Abilities
Knowledge of county and school board policies, procedures, and standards
Thorough knowledge and understanding of the principles, practices, and procedures of standard cleaning procedures, chemicals, products and equipment
Thorough knowledge of work hazards, safety techniques, lifting procedures, and handling of materials that may include waste and bloodborne pathogens
Knowledge of basic mathematical skills to understand ratios and percentages for mixing cleaning solutions
Ability to supervisor and evaluate the work of others
Ability to follow usage instructions/dilution ratios of cleaning chemicals and other custodial products
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals (e.g., MSDS sheets, etc.)
Ability to clean and care for assigned areas and equipment
Ability to prepare and maintain accurate records
Ability to reflect appropriate responses to situations, while maintaining a professional and personal demeanor
Ability to learn and use specialized tools, equipment or software related to business needs
Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
Ability to reason, make judgments, and maintain effective working relationships
Ability to employ positive communication skills in all settings/mediums
Ability to problem-solve utilizing sound judgment
Ability to maintain confidentiality regarding school system business
Ability to take initiative and work independently
Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment
Education and Experience
Completion of education at a level which provides the ability to read and write at a level required by the job required
High school diploma or equivalent preferred
Minimum of three (3) years of custodial experience required
Equivalent combination of education and experience
Special Requirements
Possess and maintain a valid driver's license or ability to provide own transportation
Travel to school district buildings and professional meetings
Position Type:
Full-time