Big Chicken Hartland Team Member

Big Chicken Hartland Team Member Craveworthy Brands Hartland, MI Job Details Part-time | Full-time 4 days ago Qualifications Retail sales transactions Food production Food handling Customer communication Guest relations Packing Inventory management Dishwashing Greeting customers Cooking Processing cash transactions Credit card payment processing Customer inquiry handling Sanitation procedures Store opening/closing procedures Meal preparation Clean workspace maintenance POS systems Kitchen equipment maintenance Entry level Order fulfillment Kitchen organization Full Job Description Team Member Big flavor, big food, big love. It's not just what we serve, it's how we serve it. We are Big Chicken. We are looking for team members that want to continue Shaq's Big legacy.

Classification:

Non exempt

POSITION PURPOSE

Our Team Members are the heart of Taim, whether working up front with guests or behind the scenes in the kitchen. Team Members are cross-trained to ensure smooth operations, excellent guest experiences, and a strong, supportive team culture. From taking orders and running the register to preparing fresh food and maintaining kitchen safety, this role is fast-paced, hands-on, and full of variety..

RESPONSIBILITIES

• Guest Service / Front of House (FOH):
• Greet and interact with guests in a friendly, enthusiastic manner
• Assist guests with menu selections and process orders accurately through the POS system
• Accept and process payments (cash, credit cards, and gift cards)
• Pack and check food orders for accuracy and quality
• Support delivery drivers and manage third-party pickup orders
• Maintain clean and stocked dining and service areas
• Stay informed about current promotions and menu items
• Handle guest inquiries and issues with professionalism and care
• Food Prep & Kitchen / Back of House (BOH):
• Set up and stock kitchen stations with ingredients and supplies
• Follow prep sheets and recipes to prepare ingredients for service
• Cook and assemble food items to order while maintaining high quality and consistency
• Maintain food safety, cleanliness, and sanitation standards at all times
• Operate and maintain kitchen equipment safely and effectively
• Run and maintain the dishwasher when needed
• Follow opening and closing procedures and assist with inventory

General Expectations:

• Communicate and cooperate with team members and management
• Follow all safety, sanitation, and food handling procedures
• Be flexible and willing to assist in any area of the restaurant
• Take direction and complete tasks with attention to detail and urgency.

REQUIREMENTS

• Must be at least 18 years old
• High energy, guest-focused, and team-oriented
• Organized, detail-oriented, and able to multitask
• Calm and friendly under pressure
• Able to follow instructions and standard operating procedures
• Knowledge of basic cooking techniques, safety, and sanitation preferred
• Must meet all state and local food safety certification requirements
• Available to work a variety of shifts including weekends and holidays

Physical Requirements:

• Must be able to lift/carry up to 50 lb.
• Must be capable of constant walking, standing, and repeated stooping
• Must have manual dexterity and be able to reach hands and arms in all directions and be able to perform twisting motions with wrists.
• If you need any accommodation from Wing It On!

to enable you to perform essential job functions, please notify us

Verbal and Reasoning Requirements:

• Must be able to speak clearly and listen attentively to co-workers and managers.
• Must be able to engage in a two-way conversation with the customer on the floor.
• Must have the ability to read and/or follow verbal instructions and implement the same.
• Must be capable of applying common sense and understanding to carry out oral and/or written instructions.
• Must understand and adhere to service standards.

Work Location:

In person