Birdbox Crew Member

Overview :

As a Crew Member at BirdBox, you will play a key role in delivering an exceptional dining experience for our guests in a fast-paced, high-energy environment. You will work as part of a team to prepare and serve our delicious fried chicken, ensure excellent customer service, maintain a clean and safe environment, and contribute to the overall success of the restaurant.

Key Responsibilities :

Customer Service :

Greet customers warmly and ensure they feel welcome. Take orders accurately and assist customers with menu choices. Serve food and beverages promptly and courteously. Handle customer inquiries, concerns, and complaints with professionalism and efficiency. Maintain a positive attitude and contribute to a friendly atmosphere.

Food Preparation :

Follow recipes and cooking instructions for fried chicken and side dishes. Assist in the preparation and assembly of food items, ensuring high quality and consistency. Cook chicken, sides, and other menu items according to food safety standards. Monitor food quality, freshness, and portion sizes.

Kitchen Support :

Keep kitchen workstations clean and organized. Assist in stocking and organizing supplies. Follow safety procedures for handling and cooking food, including proper storage and sanitation. Help with dishwashing and cleaning duties during slow periods or as directed.

Health & Safety Compliance :

Adhere to all food safety, sanitation, and health regulations. Ensure proper handling of food and kitchen equipment to maintain cleanliness and safety. Maintain personal hygiene and wear proper uniform and protective gear as required.

Team Collaboration :

Work closely with other team members to ensure smooth operations and efficient service. Communicate effectively with fellow crew members and management. Assist in training new team members when needed. Cash Handling (if applicable) : Operate the register and handle cash transactions accurately. Ensure customers receive the correct change and receipts. Maintain a balanced cash drawer at the end of the shift.

Skills & Qualifications :

High school diploma or equivalent (preferred, but not required). Previous experience in a quick-service restaurant or foodservice industry is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly, customer-first attitude. Ability to work as part of a team and follow instructions. Basic math skills for handling money and making change. Availability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements :

Ability to stand for extended periods of time. Ability to lift up to 50 lbs. Ability to work in hot, fast-paced conditions. Benefits (optional, depending on the business) : Competitive hourly wage Employee Meal Flexible scheduling Opportunities for growth and advancement Paid training Health and wellness benefits (for full-time employees) BirdBox is an equal opportunity employer, committed to providing a workplace free from discrimination. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.