Welcome Team Member - TMPL Hells Kitchen

Welcome Team Member - TMPL Hells Kitchen TMPL Fitness New York, NY Job Details Part-time $17 - $19 an hour 17 hours ago Benefits Employee discount Flexible schedule Qualifications Computer operation Teamwork Customer retention Phone communication Computer skills Client interaction via phone calls Full Job Description TMPL Fitness, a leading brand in health and wellness, is looking for Welcome Team members to join our growing team. Welcome Team members play a key role in membership and retention by providing a lasting first impression. We are in the business of helping others achieve their fitness goals and enjoy a luxury fitness experience. We achieve this through our innovative training programs, the latest equipment, and a knowledgeable and friendly staff. You will succeed in this role if you: Able to effectively communicate with members and coworkers. Possess a strong desire to deliver an elevated member experience. Have a desire to work along others as part of a team. Model integrity, teamwork, and an all-in attitude. Committed to resolving member inquiries. Have a passion for fitness, health and wellness.

Responsibilities include:

Proactively seeking ways to positively impact the member experience and address member feedback. Welcome all members and nonmembers into the club with a smile and personalized greeting. Effectively communicate new promotions and services, so that the member gets the most out of their visit. Respond to phone inquiries and assist members over the phone. The ability to multitask.

Required Skills and Experience:

1-2 years prior fitness industry experience in a member-facing role and/or prior customer service role. Experience working with computer systems and navigating through work screens. Ability to work early mornings, nights, weekends and holidays as needed.

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Are you at least 18 years of age? Do you have weekend availability?

Work Location:

In person