Bagel Sous

Bagel Sous PopUp Bagels Charleston, SC Job Details Full-time $23 - $25 an hour 1 day ago Qualifications High school diploma or GED Full Job Description Bagel Sous (Team Lead) Reports to: Shop Bagel Chef Position type:

Hourly, Non-Exempt Compensation Range:

$23 - $25 About PopUp Bagels PopUp Bagels is not just a bagel company, we're a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our "Not Famous but Known" mirror, we've reimagined not just how a bagel is created, but how it's enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree. About the

Role:

As a Bagel Sous, you will support our Bagel Chef and shop employees to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every Bagel station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. You will take initiative as a leader role model in the kitchen by participating in pre-shifts, shift management, and training will ensure tasks across the restaurant are completed on time and to standard. The Bagel Sous role is an hourly position and a great opportunity to learn the business and grow with PopUp Bagels! This position requires a dedicated, dynamic leader who thrives in a fast-paced environment and has a knack for problem-solving.

Essential Responsibilities:

Demonstrate correct culinary standards, warm hospitality, and a great attitude. Train fellow teammates on each shop station, seasonal recipes, kitchen standards, and procedures. Work alongside your Bagel Chef to manage prep lists, waste logs, and food inventory. Delegate work appropriately to the team and follow scheduled deployment and breaks. Successfully open and close the restaurant using checklists and thorough communication. Partner with the Bagel Chef to manage prep lists, waste logs, and inventory levels. Ensure food presentation, order accuracy, and speed of service for walk-in, pickup, and delivery orders. Uphold Department of Health regulations and PopUp Bagels food safety standards to maintain an "A" grade. Identify and help troubleshoot equipment, supply, or operational issues in real time. Create solutions regarding guest concerns, digital ordering, and equipment maintenance. Help to maintain a minimum standard "A" letter grade by following the Department of Health and PopUp Bagels food safety standards. Resolve guest concerns promptly and professionally, escalating issues when appropriate. Support digital ordering accuracy and flow during peak business periods. Maintain a clean, organized, and efficient kitchen and service environment. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Education, Experience, and Skills:

High school diploma or equivalent required Food Safety Certification (active or obtained within a designated timeframe) 1-2 years of leadership or key-holder experience in a restaurant or hospitality environment Experience working in a fast-paced, high-volume kitchen preferred Experience training or mentoring team members strongly preferred Strong communication skills and ability to interact professionally with team members and guests. Ability to lead with a calm, solutions-oriented mindset in high-pressure situations High attention to detail and commitment to quality and consistency Strong organizational and time-management skills Willingness to "roll up your sleeves," keep a growth mindset, and support the team wherever needed Demonstrated reliability, accountability, and willingness to learn new skills. Desire to contribute to an exceptional guest experience and uphold the PopUp Bagels brand standards. Interest in growing skills within a culinary or hospitality environment. Physical Requirements Ability to stand and walk for extended periods Frequently lift and carry up to 25 pounds Occasionally lift up to 50 pounds Ability to bend, reach, twist, and perform repetitive motions Ability to work in a kitchen environment with exposure to heat, cold, noise, and cleaning agents

Additional Role Note:

The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility