Houseman

Houseman -

Job Description Department:

Housekeeping Reports To:

Executive Housekeeper / General Manager / AGM Job Summary The Houseman is responsible for maintaining the cleanliness, safety, and overall presentation of the hotel's public areas, guest corridors, and service spaces. This role ensures that the hotel creates a positive first impression for guests and supports guest satisfaction, repeat visits, and overall hotel revenue. The Houseman also assists with room setup, luggage handling, and general operational needs to ensure smooth hotel operations. Duties and Responsibilities Guest Experience & Sales Support 1. Maintain clean and inviting public areas, corridors, and service spaces to enhance guest satisfaction. 2. Respond promptly and courteously to guest requests for items such as rollaway beds, cribs, or assistance with luggage. 3. Ensure that all guest and public areas are visually appealing and functional, contributing to a positive guest experience and encouraging repeat business. 4. Report maintenance issues, lighting problems, or other conditions that could impact guest comfort or satisfaction. 5. Assist with special setups or guest requests that enhance the guest experience and support hotel revenue opportunities. Cleaning & Operational Responsibilities 6. Clean corridors, guest areas, service areas, and linen closets daily. 7. Empty housekeepers' trash and linen bags, depositing them in proper disposal areas. 8. Deposit linens down chutes and transport trash to dumpsters as required. 9. Vacuum corridors, public areas, and guest rooms as needed. 10. Sweep and mop service landings, vending areas, and other common spaces. 11. Clean and sanitize public restrooms multiple times daily to ensure a safe and pleasant environment. 12. Maintain elevators, fire doors, and public areas to ensure hotel safety and presentation standards. 13. Assist in light maintenance when needed. 14. Maintain outside grounds and landscaping daily to support curb appeal and first impressions. 15. Assist in unloading deliveries and proper storage of supplies to maintain efficient operations. 16. Clean guest rooms when needed to support housekeeping and guest satisfaction goals. General Responsibilities 17. Perform any duties inherent to the position or assigned by corporate or supervisory staff in a cooperative, timely, and professional manner. 18. Maintain professional appearance, follow grooming and uniform standards, and uphold a guest-focused attitude at all times. Required Skills  Strong attention to detail and a commitment to cleanliness.  Ability to work independently and as part of a team.  Basic knowledge of cleaning equipment, chemicals, and safety procedures.  Guest-focused mindset with strong interpersonal skills.  Awareness of how cleanliness and presentation impact guest satisfaction and repeat business. Preferred Experience  Previous experience in hotel housekeeping, janitorial, or public area maintenance.  Knowledge of hotel safety and operational procedures. Physical Requirements  Ability to stand, walk, bend, reach, and perform repetitive tasks for extended periods.  Ability to lift and carry up to 50 pounds.  Ability to work in varying indoor and outdoor conditions.  Ability to navigate stairs, hallways, and service areas safely and efficiently.

Pay:

$10.50 - $11.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person