Room Attendant- Element- Opelika, AL
Element by Westin, Opelika AL
Opelika, AL (In Person)
Full-Time
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Job Description
Join a team where every room you touch helps create a stay worth remembering. Room Attendants are responsible for maintaining the cleanliness and overall appearance of guest rooms and surrounding corridors. They are also expected to accommodate every guest's reasonable needs and requests with a courteous, pleasant response—helping create a comfortable and enjoyable stay. Job Requirements Complete all required brand-specific training Complete all required health and safety training Adhere to all company and property-specific brand standards Perform any duties requested by management to support hotel operations and guest service Provide personalized, friendly service to every guest and associate Clean guest rooms and public areas; report deficiencies or equipment malfunctions to Maintenance Make beds neatly with fresh linens Pick up trash and vacuum floors Empty waste cans Clean mirrors; wipe shelves, door frames, and furniture; dust light fixtures, windowsills, and baseboards; arrange furniture properly Clean hallways and deep clean one room daily Clean and disinfect bathrooms, including basins, bathtubs, toilets, and tile floors Replenish room supplies (glasses, stationery, soaps, shampoos, tissues, toilet paper, guest directories) and place clean towels accordingly Vacuum rooms and hallways Report room status (vacant/clean or occupied/clean) to the Executive Housekeeper Report any discrepancies in furniture, equipment, or room conditions Maintain knowledge of fire alarm and evacuation procedures Safeguard the security of guests, employees, and hotel assets Assist fellow employees, guests, and other departments when needed Necessary Skills Maintain confidentiality regarding company operations, financials, guest information, and employee matters Remain responsible for the safety and security of guests, staff, and assets Knowledge of fire alarm systems and evacuation procedures Reliable transportation Effective communication skills—written, verbal, and in person Ability to work a flexible schedule, including nights, weekends, and holidays Organized, honest, team-oriented, and outgoing Maintain a clean and professional work area, uniform, and appearance Able to work well with individuals from diverse cultures and backgrounds Physical Requirements Ability to bend, reach, kneel, push, stretch, and lift/carry up to 30 lbs Ability to stand or walk for up to 8 hours and work in restrictive environments Vision adequate for both near and far tasks Comfortable using a step stool or ladder Ability to use/lift arms for up to 8 hours Ability to work in extreme conditions such as heat, cold, or high-stress environments Finger dexterity for equipment operation Clear speaking voice; basic hearing ability; English comprehension Ability to write clearly What We Offer We provide competitive pay, paid time off, and hotel discounts. You'll be part of a team that challenges, mentors, and encourages you as you grow your career! Does this sound like the right fit for you? Apply TODAY! We are an equal opportunity employer and participate in the eVerify program. We provide equal opportunities for all individuals regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by law.
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