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Housekeeping
Job
Hilton Garden Inn
Lake Forest, CA (In Person)
$35,516 Salary, Full-Time
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Job Description
Job Summary The Housekeeper is responsible for maintaining the overall cleanliness and appearance of the hotel to ensure a comfortable, sanitary, and welcoming environment for all guests. This includes cleaning guest rooms, common areas, and other assigned spaces according to company standards. Responsibilities Clean and tidy all areas to the standard of cleanliness within time limits. Greet guests in a friendly and professional manner, respond to their requests and inquiries, and inform others of requests when required. Create daily job lists and record all serviced rooms. Maintain equipment in good condition. Report on any shortages, damages, or security issues Follow hotel procedures for handling lost and found items and report any valuable findings. Check stocking levels of all consumables. Assist guests with luggage, directions, and other requests as needed. Communicate effectively with the front desk, maintenance, and other hotel staff to provide excellent service. Comply with health and safety regulations and act in line with company policies and licensing laws. Qualifications High school diploma or GED Experience in a hotel or a related field preferred but not required. Proper cleaning techniques, chemical handling, and usage of equipment The ability to effectively communicate verbally. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays.