Housekeeping Specialist

DEPARTMENT

Housekeeping

JOB TITLE

Special Project House Person

REPORTS TO

Housekeeping Managers/Housekeeping Supervisors

SUPERVISES

NA

PRIMARY OBJECTIVE OF POSITION

Responsible for major cleaning and special assignments. Act as a House Person when needed.

RESPONSIBILITIES AND JOB DUTIES

• Marble cleaning.
• Carpet cleaning.
• General cleaning.
• Window cleaning.
• Oversee major cleaning projects.
• Assist Room Attendants with removal of trash and linens from guest rooms during high occupancy turnover.
• Assist the House Person with relocation of furniture.
• Act as a House Person when needed.
• Assist Public Area Attendants as requested.
• Respond to guest questions, provide guest assistance, directions and information as requested.
• Report all suspicious hazardous conditions, etc. to the department manager or supervisor.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

PHYSICAL DEMANDS

• Physical activities include kneeling, crouching, bending, stooping, pushing, pulling, walking, talking, seeing, hearing, bending, handling, feeling, reaching, stretching, grasping.
• Requires repetitive motion of the hands, wrists, shoulders and back with repeated bending and stooping.
• Ability to work alone in an established routine.
• Ability to push or pull maid cart weighing up to 100 lbs.
• Ability to lift and carry objects weighing minimum of 50 lbs.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
• Ability to communicate effectively with other employees, as well as guests.
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.

SPECIAL SKILLS REQUIRED

• Fluency in English both verbal and non-verbal.
• Ability to: o Perform job functions with attention to detail, speed, and accuracy.

o Prioritize and organize. o Be a clear thinker, remaining calm and resolving problems using good judgment. o Follow directions thoroughly. o Understand guest's service needs. o Work cohesively with co-workers as part of a team. o Work with constant supervision. o Maintain confidentiality of guest information and pertinent hotel data.

EDUCATION REQUIRED

• Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the job.

EXPERIENCE REQUIRED

• Previous hospitality experience preferred.

LICENSES OR CERTIFICATES

None.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an "at will" colleague. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Pay:

$26.00 - $28.43 per hour

Benefits:

401(k) 403(b) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person