Gaming Room Attendant/Server/Bartender

Gaming Room Attendant/Server/Bartender Riverside, IL Job Details Part-time | Full-time $13 - $15 an hour + tips 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Serving Record keeping Food handling Customer relationship building Maintaining an organized workspace Guest relations Sales transaction processing Spirits experience Financial transaction processing Inventory management Dishwashing Greeting customers Regulatory compliance Sanitation Processing cash transactions Bussing Proper waste disposal Financial record maintenance Order placement Food preparation Materials management in food and beverage Equipment maintenance Gaming surveillance Clean workspace maintenance POS systems Beverage preparation Food Handler Certification Entry level Customer complaint resolution Full Job Description We are seeking a dynamic and customer-focused individual to join our team as a Gaming Room Attendant, Bartender, and Server. This versatile role involves managing gaming activities, providing excellent bar service, and delivering outstanding food service to our guests. The ideal candidate will be energetic, adaptable, and committed to creating a positive and enjoyable experience for all patrons. Certainly! Here's a breakdown of duties for each role in a gaming room setting:

Gaming Room Attendant Customer Service:

Greet and assist guests as they enter the gaming area. Provide information about games, promotions, and rules. Address any issues or complaints promptly.

Maintenance:

Ensure all gaming machines and equipment are functioning properly. Clean and maintain the gaming area, including machines and surrounding spaces. Report any technical problems or maintenance needs to the appropriate personnel.

Security:

Monitor the gaming area to ensure all guests are adhering to rules and regulations. Check IDs and verify ages if necessary to ensure legal compliance. Manage and handle any disputes or issues between guests.

Game Operation:

Assist with the setup and breakdown of gaming events or tournaments. Provide guidance on how to use different gaming machines or systems.

Cash Handling:

Process transactions for gaming activities and issue tickets or credits as required. Handle cash and ensure accurate record-keeping for financial transactions.

Bartender Drink Preparation:

Mix, garnish, and serve alcoholic and non-alcoholic beverages according to recipes or customer preferences. Ensure drinks are prepared and served in a timely manner.

Customer Service:

Engage with guests, take drink orders, and provide recommendations. Handle any complaints or issues with drinks promptly and professionally.

Inventory Management:

Monitor and manage stock levels of alcoholic and non-alcoholic beverages. Order supplies and restock as needed.

Cleanliness:

Maintain a clean and organized bar area, including washing glassware and utensils. Dispose of waste properly and ensure the bar area is sanitary.

Sidework Compliance:

Verify the age of customers to ensure they are of legal drinking age. Adhere to all local and state regulations regarding alcohol service.

Server and Cook Order Taking:

Prepare the food and serve the food. Greet guests, take food and drink orders, and provide recommendations from the menu. Enter orders accurately into the point-of-sale system.

Service Delivery:

Deliver food and beverages to tables promptly and correctly. Check on guests regularly to ensure satisfaction and address any needs.

Table Management:

Set up and clear tables before and after service. Manage table assignments and ensure a smooth flow of service. Process payments and handle cash or credit transactions. Provide guests with accurate bills and change if needed.

Cleanliness and Organization:

Keep dining areas clean and organized. Ensure that all utensils, napkins, and condiments are replenished as needed.

Customer Interaction:

Build rapport with guests and provide a pleasant dining experience. Handle customer complaints and special requests with professionalism. Each role requires a mix of technical skills, customer service abilities, and adherence to regulations to ensure a smooth and enjoyable experience for guests in a gaming room setting. Must have food handler and basset license.

Job Types:

Full-time, Part-time Pay:

$13.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person