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Resident Advocate

Job

The Salvation Army USA Central Territory

Warren, MI (In Person)

Full-Time

Posted 4 weeks ago (Updated 1 day ago) • Actively hiring

Expires 8/6/2026

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Job Description

Resident Advocate The Salvation Army USA Central Territory United States, Michigan, Warren 24140 Mound Road (Show on map) Jun 09, 2026
Position Summary:
Provide oversight to shelter guests and complete necessary paperwork, attend to the immediate needs of the guests, and encourage safe and harmonious shelter atmosphere.
Essential Responsibilities:
Assist with menu planning. Supervise common areas, dorms, lounges, clothing closet, and laundry room, De-escalate conflict and manage crises as necessary, excellent verbal and written communication Perform daily resident/security check on guests, rooms, and exterior of building General Office duties, answering the phone, filing, typing, record keeping, recording shift summary Attend all trainings and staff meetings as directed Cleaning and janitorial work as required including laundry as needed Keep dryer vents clear of dust and lint Assist deep cleaning of the kitchen Floor upkeep, including dining room, office, laundry room In absence of cook, perform kitchen duties Must remain on duty until replacement arrives Perform other duties as assigned
Qualifications:
Education/Experience:
High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Skills, Knowledge & Abilities:
Maintain client confidentiality
Computer Skills:
Working knowledge of Microsoft Office 365 Working knowledge of
TEAMS and SharePoint Certificates and Licenses:
Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR) Complete Safe From Harm training, and keep current as needed