Room Attendant

Position Summary:

The Room Attendant is responsible for maintaining a clean, sanitary, and welcoming environment for hotel guests. This role plays a critical part in overall guest satisfaction and requires a strong attention to detail, a high level of energy, and a commitment to quality standards. This is a physically demanding position that involves continuous movement, lifting, bending, and standing for extended periods. While this role can be challenging, we are committed to training and developing the right individuals who are motivated and eager to learn. Key Responsibilities Clean and service assigned guest rooms in accordance with hotel standards Change linens, make beds, and replenish guest amenities Clean bathrooms, vacuum floors, dust surfaces, and remove trash Report maintenance issues or safety hazards promptly Ensure all rooms meet cleanliness and inspection standards prior to guest arrival Follow all safety and sanitation guidelines, including proper use of cleaning chemicals Maintain housekeeping carts and storage areas in an organized manner Provide courteous and professional service when interacting with guests Qualifications & Requirements Previous hotel or housekeeping experience preferred, but not required Willingness to learn and take direction; training will be provided Open availability, including mornings, evenings, weekends, and holidays is required Prompt and regular attendance is required Flexibility to work varying schedules based on business needs Ability to work in a fast-paced, high-demand environment Strong work ethic and reliability Ability to lift, carry, push, and pull up to 40 pounds Ability to stand, walk, bend, and perform repetitive motions throughout the shift Ability to maintain a positive, friendly demeanor when engaging with guests, demonstrate a readiness to assist with their needs, and seek support from leadership when appropriate. Core Competencies Attention to

Detail:

Consistently delivers thorough and accurate work

Reliability:

Demonstrates dependability and strong work ethic

Guest Focus:

Understands the importance of cleanliness in guest satisfaction

Team Collaboration:

Works effectively with supervisors and peers

Adaptability:

Handles changing priorities and workload demands Work Environment Fast-paced hospitality setting Exposure to cleaning chemicals (with proper training and PPE provided) Frequent interaction with team members and occasional guest contact Duties may be reassigned without prior notice

Brand:

Hampton Inn Address:

1032 Hampton Inn Way Jacksonville, NC - 28546

Property Description:

Hampton Inn & Suites Property Number:

003