Hotel Housekeeper

The Housekeeper is responsible for upholding the company's cleanliness standards of all guest rooms and common areas in the hotel. Cleaning Responsibilities

• Change and replace all bed linens and towels
• Sanitize and clean all restrooms
• Dust/wipe down all rooms surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
• Vacuum/mop all floors
• Restock room amenities
• Assure all rooms are set up to company standards
• Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc. Guest Service
• Offer guests assistance whenever possible
• Responsible for resolving escalated customer relations issues
• Answers inquiries about hotel policies and services
• Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations
• Responsible for positively representing and promoting the property
• Ensures systems and procedures are in place and followed for guest safety and security Additional Duties
• Completes daily housekeeping report
• Informs Front Desk staff when rooms are ready for new customers
• Reports any maintenance, or security issues to the appropriate staff

Job Types:

Full-time, Part-time Pay:

$15.00 per hour

Experience:

Cleaning:

1 year (Preferred)

Work Location:

In person