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Coordinator Quality Assurance Housekeeping- Full Time (Harrahs Atlantic City)

Job

Caesars Entertainment

Atlantic City, NJ (In Person)

Full-Time

Posted 7 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/31/2026

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Job Description

  • Ensures guest rooms meet established quality standards $18.00 Per Hour
  • Strong oral and written communication skills
  • Excellent interpersonal and customer service skills
  • Proficiency in the use of Microsoft Office Suite
  • Ability to converse, read and write in English required; additional languages helpful Bachelor's degree preferred. Customer service experience preferred. Previous housekeeping experience preferred. Prior experience working with chemicals and cleaning supplies and knowledge of MSDS and OSHA guidelines helpful.
  • Distributes work and room credits, ensuring equitable distribution of workload and maximum productivity
  • Assists in departmental training
  • Prioritizes assignments according to room status (rush, occupied, vacant), taking into consideration scheduled arrivals, departures and groups
  • Ensures all assignments are completed as assigned and incomplete assignments are reported according to procedure
  • Visually inspects guest rooms and hotel tower public areas in assigned area, ensuring cleanliness, amenity placement and appearance standards are met or exceeded
  • Prepares all VIP rooms, ensuring that any special requests/amenities are ready
  • Responds to any guest requests, concerns and/or problems, ensuring guest satisfaction
  • Ensures fair treatment according to company policy and relevant collective bargaining agreement
  • Oversees and expedites special requests from the Front Desk
  • Follows up on work orders to ensure prompt resolution of any reported deficiencies
  • Oversees the Preventive Maintenance Program in assigned area
  • Monitors daily job performance of Guest Room Attendants and House Persons
  • Ensures all Housekeeping areas are clean and organized
  • Immediately reports any safety concerns to management
  • Completes special assignments as requested

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