Houseperson - Best Western JFK

Houseperson Location:

Best Western JFK Airport Hotel|144-25 153rd Lane, Jamaica, NY 11434

SUMMARY:

Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites.

RESPONSIBILITIES

Lobby:

Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner.

Public Restrooms:

Clean Sink, Toilet, Mop Floor - Replenish supplies as needed.

Exercise Room:

clean all mirrors, wipe all equipment, take out trash, run vacuum cleaner, clean glass doors. Water flowers for the entire outside of hotel.

Guest Laundry:

clean washer/dryer, table, mop floor as needed. Help with excessive laundry when required. General cleaning of offices and Front Office areas. General cleaning of Associate break room.

Associate bathroom:

clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed. Communicate changes in suite status with the Front Desk. Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department. Deliver cribs, roll-away beds, and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk. Responsible for knowing hotel emergency procedures. Accommodate guest special requests courteously. Answer guest questions regarding hotel and local area facilities and services. Work Front Desk shifts when needed Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing