Housekeeping or Front Desk Reservationist/Hostess

Job Summary We are looking for a friendly, organized, and multitasking Hostess/Reservationist to join our team! This role combines front-of-house hospitality with light kitchen duties. You'll be responsible for taking reservations, greeting guests, managing bookings, assisting with pizza and dessert preparation, and maintaining a clean and organized work station and We are seeking a dedicated and detail-oriented Housekeeper to join our team. The ideal candidate will play a crucial role in maintaining cleanliness and orderliness in our facilities, ensuring a welcoming environment for guests and staff alike. This position requires a strong work ethic, attention to detail, and the ability to work independently or as part of a team. Front Desk Reservationist/Hostess Duties Greet guests warmly upon arrival, providing exceptional customer service with a friendly and professional demeanor Answer phone inquiries with clear, courteous communication, providing information about services and availability Assist guests with check-in and check-out procedures, ensuring smooth and seamless experiences Maintain cleanliness and organization of the front desk area and guest common spaces Coordinate with housekeeping staff to ensure guest rooms are prepared to high standards of cleanliness and comfort Handle guest requests promptly, resolving issues with patience and professionalism to enhance guest satisfaction Housekeeping Duties Perform thorough cleaning of guest rooms, common areas, and facilities according to established standards. Conduct floor care duties including sweeping, mopping, vacuuming, and polishing surfaces. Ensure all bathrooms are sanitized and stocked with necessary supplies. Report any maintenance issues or safety hazards to management promptly. Assist with laundry services as needed, including washing, drying, folding, and organizing linens. Maintain inventory of cleaning supplies and request replenishments when necessary. Uphold high standards of hospitality by providing excellent service to guests during their stay. Front Desk Reservationist/Hostess Requirements Previous experience as a host/hostess or in food service is highly preferred Strong customer service skills with excellent communication abilities Familiarity with restaurant POS systems such as Aloha POS or Micros POS is a plus Experience in hotel or hospitality environments is desirable Ability to manage multiple tasks efficiently while maintaining attention to detail Professional phone etiquette and guest relations skills are essential Ability to work flexible hours, including evenings, weekends, and holidays as needed Housekeeping Requirements Previous experience in housekeeping or custodial roles is preferred; hotel or hospitality experience is a plus. Strong attention to detail and ability to follow instructions accurately. Time management skills with the ability to prioritize tasks effectively. Ability to work independently as well as collaboratively within a team environment. Physical stamina to perform cleaning tasks that may require lifting, bending, and standing for extended periods. A commitment to maintaining a clean and safe environment for all guests and staff. Join us in creating a pristine atmosphere that enhances the overall experience for everyone who walks through our doors!

Pay:

From $14.00 per hour

Work Location:

In person