Full-Time Housekeeper/Room Attendant- Hotel Magdalena
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Hotel Magdalena
Austin, TX (In Person)
Full-Time
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Job Description
FULL-TIME HOUSEKEEPER/ROOM ATTENDANT
- HOTEL
MAGDALENA
Bunkhouse Hotel Magdalena US- TX•Austin
HOUSEKEEPING/LAUNDRY
Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basisReq ID:
AUS010585
SummaryThe Opportunity:
A Housekeeper is responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicableernment agencies. The person in this position must have goodmunication skills, the ability to resolve conflict, and a thorough understanding ofpany policies, procedures and expectations. A Housekeeper must develop and maintain thepany's culture, values and reputation in the public eye, and with all team members, guests, vendors and partners.Who We Are:
The grounds of Hotel Magdalena and Hotel Saint Cecilia are steeped in history from a not-so-distant past—originally home to the 1950s and 1960s hotspot, the Terrace Motor Hotel, a premier mid-century motor lodge boasting over 300 rooms and a poolside restaurant and lounge hosting musical acts. Today we honor our heritage with a host of events and programming that reflect our musical lineage and the easy days of lake life. From clandestine concerts to visiting chefs, our lawn aims to serve as South Congress' backyard. Hotel Magdalena's 89 rooms are highlighted by the Texas sun at sunrise and sunset thanks to thoughtfully placed windows. For bothfort and visual pleasure, guests can enjoy a custom walnut built-in bed and desk, Sferra bed linens, Santa & Cole lamps, and Spanish tile in four bold colorways. TheSANTAL 33
scented bath amenities from Le Labo Fragrances are crafted with notes of cardamom, iris, violet, and smoking wood. We're Proud to Offer Exceptional Benefits, whichInclude:
Medical, Dental, Vision, 401K withpany match Free room nights, Discounted and Friends & Family Room Rates Generous Paid Time Off Work-life benefits including wellbeing initiatives such as aplimentary Headspace Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more!
Key Responsibilities:
- Responsible forpleting an in-room checklist for each room you are assigned
- Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns
- Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
- Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
- Maintain the storage rooms with at least one (1) par clean at all times
- and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
- Assist in the timelypletion of all projects including mattress rotation, window washing, deep cleanings, etc.
- Assist in implementation of special projects
- Maintain a positive relationship with employees and guests
- Maintain constantmunication between all departments (i.e. room status)
- Promote and encourage guest name recognition at all times
- Possess knowledge of all guest services and amenities
- Ensure all calls are answered in a courteous, professional and efficient manner
- Maintain a high level of cleanliness and safety in the work area
- Maintain an increased awareness of safety issues throughout the property
- Keep abreast of safety and OSHA requirements
- Be familiar with all safety and emergency procedures
- Attend all relevant meetings
- Ad to all standards of operations, policies and procedures, manuals, memos and oral instructions Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position.
Qualifications:
- High school education preferred
- Open availability needed (AM, PM, weekends, holiday)
- One (1) year related experience in hospitality or service industry
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of employees or guests We wee you: Research shows that individuals tend to to jobs only if they meet all the listed job qualifications.
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