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Job Description
Houseperson Danville, VA, United States
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Responsible for conducting daily inspections of all areas cleaned by the Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies. Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets. Pick up used linen from Room Attendant's carts, drops linen down chute to carts that are then taken to laundry room. Pick up linen and garbage from housekeeping carts throughout the day Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities. Delivers requested guest amenities including pillows, additional beds, blankets and other items. Maintain the cleanliness of the guest room floors and storage closets as needed. Operates equipment, including vacuum cleaners, radio, phone, mop and broom. When needed, make up rooms. Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. Adheres to departmental and company policies. Performs all other related and compatible duties as assigned. Perform duties with cleaning chemicals and equipment including carpet/floor care. Perform special projects assigned by supervisors Follow safety and security procedures. Obtain cleaning supplies needed from supply room Sign for keys prior to starting shift Required to empty bag on vacuum cleaner daily At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations Addressing guest queries and solving special requests Remove soiled linen from guest rooms Performs all other related and compatible duties as assigned. Perform duties with cleaning chemicals and equipment including carpet/floor care. Perform special projects assigned by supervisors Adheres to departmental and company policies. Assist laundry attendant with transporting the linen from loading dock drop off location to Housekeeping Laundry Depot Operates equipment, including vacuum cleaners, radio, phone, mop, and broom. Ability to push up to 50 pounds daily for the duration of shift
HOW YOU WILL CREATE THE EXTRAORDINARY
Physically mobile with reasonable accommodation. Must be able to lift and carry upwards to 25 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photocopiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues Work in cold & hot temperatures Possibly be exposed to secondhand smoke
WHAT YOU WILL NEED HS
diploma or GED. Casino/Hotel experience preferred. Experience within an upscale hotel preferred. Prior experience as a Room Attendant preferred but not required. Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests. Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed. Must have a positive team-oriented attitude. Need to be able to lift 30 pounds and push or pull 100 pounds. Must be able to move furniture and do heavy lifting on a daily basis. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
