Housekeeper

Weekends Only 8a-4p

QUALIFICATIONS

One year related experience in a similar environment with on-the-job training preferred. Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job. Ability to remain calm under stressful situations. Must demonstrate the ability to work responsibly as a team member as well as an individual. Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others and local, state and federal laws. Must have compassion for and desire to work with the elderly. Must meet all health requirements. Must pass criminal background check. Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation. SUMMARY The Concierge/ Receptionist is responsible for a answering the telephone, greeting visitors and other Administrative Support duties.

DUTIES AND RESPONSIBILITIES

Adheres to and conveys the philosophy of Assisted Living Has awareness and practices in accordance with the regulations of the state. Answers the main phone in a courteous and professional manner Transfers calls to appropriate persons/ departments Take accurate messages Greets visitors in a professional and friendly manner Assist in coordinating the resident's move in to the community. Monitors the Walkie Talkie Monitors Security System and Fire Panel as needed. Responsible for monitoring resident and visitor sign in and out log Fills out work orders as requested by staff, residents, families and visitors Marketing duties as assigned, such as tours, calls and fairs. Keeps front desk and lobby clean and neat at all times Sells meal tickets and postage stamp and accounts for money Assist Residents in coordinating van schedule for appointments and trips Performs supportive office functions for all departments including filing, typing and making copies. Responsible for establishing and keeping a good working relation with all residents, families, visitors, vendors and outside agencies. Communicates with outside health care professionals. Practices good infection control and universal precautions Assist with new admissions into the community Observes and communicates any changes in resident physical or mental condition. Reviews and completes new policies and procedures as appropriate. Assist with training of new team members in their department Avoids loss, breakage and waste of supplies and equipment. Maintains clean, neat, comfortable, safe environment for residents, team members and visitors. Knows and follows Emergency Procedures, Elopement and all other procedures. Performs all other duties assigned by Administrator. Must attend and/or complete all assigned training to meet DSS regulations Responsible for keeping resident information confidential; respecting resident rights; respecting privacy.

JOB QUALIFICATIONS

Must have ability to read, write and follow oral and written directions at a level necessary to accomplish the job. Must have good organization skills Must have good time management skills. Must be able to communicate effectively both verbally and in writing. Must be of good character; considerate; tolerant of aged and disabled persons. Must be clean, well-groomed and professional in appearance. Must dress in a professional manner Must have an acceptable criminal record check Documented TB screening. Must have or complete CPR/ 1st Aide within first 60 days of employment. Must be polite and considerate to residents, visitors, families and staff. Must be able to sit for extended amount of time Must be able to function in a busy, hectic environment and be able to multi task to complete job assignments. Must maintain an acceptable attendance record and follow work schedule. Requires minimal supervision. Self starter Organizes and utilizes time appropriately Must be mature in behavior, attitude, speech and action. Must be pleasant in demeanor and tone of voice. Must perform unpleasant tasks with grace; works cooperatively with supervisors and display willingness to assist co-workers. Must abide by established policies and procedures of the community. Looks for ways to improve the community function. Must keep work areas neat and clean Must be free of non-treated communicable disease. Must be accurate, dependable, neat and thorough in assigned tasks. Ability and willingness to learn quickly. Ability to utilize and apply basic management skills. Must be willing to work with the elderly population. Must be capable of performing the duties and responsibilities of the job, with or without reasonable accommodation.

DISCLAIMER

This Job Description document is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Twenty 20 Management and associated Senior Living Communities are an Equal Opportunity Employer and values diversity in the workplace.