The Hampton Inn Barboursville, a property managed by Guests, Inc., a full service hotel management company since 1989, is seeking a motivated candidate to join our team as a Housekeeper . As a Housekeeper , you will clean guest rooms to the highest company standards with thoroughness and efficiency. We are looking for self-motivated individuals with a goal-oriented mindset. If you have a strong track record of delivering exceptional guest service and value working in a supportive team environment that emphasizes integrity, we want to hear from you.
Job Responsibilities:
- Clean and maintain rooms, hallways, lobbies, restrooms, elevators, and other areas to meet franchise, management, and health standards.
- Vacuum, shampoo, and clean carpets, rugs, furniture, and draperies.
- Empty and clean trash receptacles, ashtrays, and dispose of waste.
- Sweep, scrub, wax, and polish floors using appropriate equipment.
- Dust and polish furniture and equipment.
- Stock and organize storage areas and carts.
- Polish chrome and metal fixtures, replace light bulbs, set up meeting rooms, and clean kitchens, dishes, utensils, and silverware in suites and kitchenettes as required.
- Replenish supplies in rooms and restrooms.
- Assist with occasional laundry tasks.
- Wash windows, walls, ceilings, and woodwork as needed.
- Report maintenance issues and work orders to the Maintenance Engineer.
- Deliver cribs and rollaway beds to guest rooms.
- Disinfect equipment and supplies following hotel guidelines.
- Rotate mattresses as per hotel guidelines.
- Observe security measures and report any damage, theft, or found items.
- Transport linens, towels, and supplies using carts or appropriate methods.
- Inspect rooms for pests and report findings promptly.
- Perform additional duties as directed by management.
- Maintain professional and effective communication with supervisors and colleagues.
- Maintain a positive and friendly attitude towards guests and colleagues.
- Follow all department, hotel, and management company policies, procedures, and standards diligently.
Comply with safety and OSHA requirements. Ensure a clean and professional working environment. Arrive for scheduled shifts in proper uniform and attire. Direct questions or concerns to the Team Captain or Executive Housekeeper. Follow "We Love Guests" philosophy.
Requirements:
Guest and Personal Service
- Provide exceptional guest service by actively seeking opportunities to assist guests. Effective communication skills
- Listen attentively, ask appropriate questions, and meet guest needs. Language Skills
- Excellent verbal and written communication skills in English. Reasoning Ability
- Strong problem-solving skills, data collection, fact establishment, and logical reasoning. Certificates/Licenses
- Obtain required franchise certifications within the given timeframe. Willingness to participate in training seminars and webinars as required by the hotel, franchisor, and management company . Trunk Strength
- Ability to consistently and effectively use abdominal and lower back muscles without fatigue. Must be capable of standing for extended periods. Wrist-Finger Speed
- Proficiency in making rapid and repetitive movements with fingers, hands, and wrists. Lifting
- Occasional ability to lift and move objects weighing up to 50 pounds,
Abilities Required:
Trunk Strength
- Ability to consistently and effectively use abdominal and lower back muscles without fatigue. Must be capable of standing for extended periods. Wrist-Finger Speed
- Proficiency in making rapid and repetitive movements with fingers, hands, and wrists. Lifting
- Occasional ability to lift and move objects weighing up to 50 pounds.
Special Abilities:
Organized and Dependable
- Demonstrates organizational skills and reliability, capable of working independently. Detail-oriented
- Attentive to details and accuracy in work. Flexible and Self-Motivated
- Adaptable to changing schedules and priorities, motivated to work autonomously.
Adaptable to changing deadlines and priorities. What we
Offer:
Hotel Discounts Job Types:
Full-time, Part-time Pay:
From $13.00 per hour
Benefits:
Employee discount Flexible schedule
Shift:
8 hour shift Day shift People with a criminal record are encouraged to apply
Experience:
Cleaning:
1 year (Required)
Hotel:
1 year (Required)
Work Location:
In person