School Bus Transportation Secretary

Job Goal:

The School Bus Transportation Secretary provides administrative and clerical support to the transportation department, focusing on managing communication, scheduling, and record-keeping for school bus routes and drivers. This position requires strong organizational skills, attention to detail, and the ability to handle a fast-paced environment.

QUALIFICATIONS

Working knowledge of secretarial procedures and of modern office practices, procedures, and equipment. High level of verbal/communication skills. Excellent administrative, organizational, and keyboarding skills are also required. High level of expertise in word processing/spreadsheet programs is essential. Must hold a minimum of a high school diploma or its equivalent. Must pass a criminal background investigation and drug screen. Valid Driver's License & Evidence of Insurability; and CDL (preferred passenger, school bus, and air brake endorsements or equivalent).

Essential Duties and Responsibilities:

Communication and Coordination:

Act as the main point of contact for parents, drivers, school staff, and other stakeholders. Address inquiries regarding bus schedules, routes, delays, and other transportation issues. Relay important information from the transportation department to drivers and parents.

Scheduling and Dispatch Support:

Assist in creating and maintaining daily bus schedules and routes. Coordinate substitute drivers and arrange coverage when necessary. Monitor daily route operations, addressing delays or last-minute changes.

Data Entry and Record Keeping :

Maintain accurate records of driver certifications, route changes, vehicle maintenance schedules, and incident reports. Update and manage databases related to bus routes, driver assignments, and student transportation needs. Track and document driver hours and absences for payroll and reporting.

Administrative Support:

Prepare and distribute department memos, notices, and other communication materials. Process requisitions, invoices, and other financial paperwork related to transportation services. Assist in managing department files, including confidential driver and student records.

Customer Service:

Provide a courteous and helpful attitude when interacting with parents, students, and school personnel Resolve transportation-related complaints or issues promptly, or escalate them as needed.

Compliance and Safety:

Ensure all transportation operations comply with local, state, and federal regulations. Assist in maintaining records and documentation related to safety and compliance inspections.

Terms of Employment:

12 months

Evaluation:

Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Professional Personnel (Bulletin 130).