Job Description
Job Description
Instructional Services Coordinator
ID322823
Location
Glendale Community College
Full/Part TimeFull-Time
Regular/TemporaryRegular
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Salary Range
$22.06
- $28.67/hourly, DOE
Grade
112
Work Schedule
Monday
- Friday, 10am
- 7pm; some evenings and weekends may be required.
Summer Hours:
Monday
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world.
We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.
We don't just support our community—we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Tfore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at
MCCCD:
Affordable and Comprehensive Benefits Package:
Nationwide Medical, Dental, and Vision Coverage
Paid Time Off:
Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans:
403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
Employee Health & Wellness Programs:
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program and Support Groups
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Pre-Retirement Planning Events
Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary
The eSports Instructional Services Coordinator is responsible for planning, coordinating, and overseeing the operational and student support functions of GCC's eSports program. Serving as the central point of contact for the program, this position manages day-to-day operations of the eSports lab, teams, competitions, events, and related resources while supporting the Gaming Certificate and Degree pathways. The Coordinator supports student success through engagement, monitoring student eligibility and academic progress, connects students with tutoring and support services, and collaborates with Academic Affairs and Student Affairs to promote persistence, retention, and completion.
This position also serves as a liaison to students, faculty, staff, and feeder high schools to expand educational and career pathways. Additional responsibilities include outreach, marketing, data collection and analysis, enrollment and retention strategies, supervision of part-time staff and student workers, and maintaining program records, facilities, and equipment. The Instructional Services Coordinator ensures students receive academic and career pathway support.
Essential Functions
25%
- Plan, coordinate, and oversee operational aspects of the college eSports program, including team activities, competitions, events, open lab hours, scheduling, and management of facilities, equipment, inventories, records, and related resources.
25%
- Monitor student eligibility, enrollment status, GPA requirements, and academic progress; provide guidance, process support, referrals to tutoring and student services, and support the Gaming CCL and degree pathways through student engagement and academic alignment.
15%
- Coordinate projects, activities, and initiatives related to eSports, gaming, technology, and digital media programs; research trends and best practices; assist with program assessment processes, instructional planning, and continuous program improvement.
15%
- Participate in outreach, marketing, and development of promotional materials. Serve as liaison to students, faculty, staff, and feeder high schools.
15%
- Collect, monitor, analyze, and report program data related to enrollment, retention, completion, transfer, and equity outcomes; recommend and implement improvement strategies; assist in training, scheduling, and supervising part-time staff and/or student workers as assigned.
5%
- Performs other duties as assigned to support the mission and goals of the department and college.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution in a related program area, and one year of program coordination experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
A. Degree, certification, or coursework in esports management, event management, digital media, recreation, or a related field. B. One Year or more experience participating in, coaching, advising, or supporting collegiate or competitive esports programs. C. Knowledge of current esports titles, platforms, and competitive gaming environments, such as Overwatch, League of Legends, Fortnite, Valorant, Apex Legends, Counter-Strike, Call of Duty, Super Smash Bros., and related games, specifically noted in the resume.
D. One Year or more experience using streaming, broadcasting, and community engagement platforms such as OBS, Twitch, YouTube Live, Discord, or similar technologies. E. One year or more experience with esports and gaming hardware/software, including PCs, peripherals, networking, troubleshooting, and maintenance of esports lab or gaming equipment. Describe in your resume. F. Demonstrated ability to mentor and support the student populations while fostering inclusion, student engagement, teamwork, and academic persistence. G. Experience developing partnerships and/or collaborative relationships with industry, K-12 schools, community organizations, or workforce partners.
Special Working Conditions
May have to travel to other locations for tournaments.
May be required to work evenings and occasional weekends.
Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://business.maricopa/risk-management/motor-vehicle-usage/motor-vehicle-driving-requirements