Recreation Supervisor

Recreation Supervisor Carol Stream Park District Carol Stream, IL Job Details Full-time $55,000

• $65,000 a year 8 hours ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Gym membership Professional development assistance Opportunities for advancement Life insurance Retirement plan Qualifications Customer communication Program design Program management Scheduling software Customer service Team leadership Program development Staff scheduling Performance management Team development Driver's License Supervising experience Attention to detail Special events Financial data management Newsletters (communication methods) Events management Program budgeting

Full Job Description Salary & Benefits:

• $55,000
• $65,000/year.
• Full benefits package including health insurance, IMRF Pension, paid time off (10 vacation days, 10 sick days, 3 personal days and 13 holidays), program discounts, and complimentary Fitness Center and Coral Cove Water Park memberships for you and your immediate family.

Hours:

40 hours a week, salaried. A combination of weekdays, nights, and weekends dependent on the needs of your areas of responsibility.

Position Summary:

The Recreation Supervisor is responsible for the development and management of rentals and special events.

Essential Job Functions:

• Develop, supervise, and evaluate rentals and special events withing the park district and in collaboration with the community.
• Develop, schedule, supervise, and evaluate rentals, including rooms, facilities, garden plots, and shelters.
• Ensure high quality programs and services by researching trends and innovations within the industry, incorporating feedback and program evaluation results, and analyzing enrollment to determine areas of demand.
• Initiate creative marketing plans to increase participation. Develop content for seasonal program guides, newsletters, general marketing collateral, webpages, and social media.
• Proactively communicate regarding rental details, contracts, confirmations, and invoicing/payments. Maximize facility usage in collaboration with other program supervisors.
• Cultivate a high performing team. Recruit, train, schedule, supervise, and evaluate Administrative Assistant, Rental Hosts, and volunteers. Effectively communicate procedures and expectations, provide on-going training for continued development, and share direct feedback regarding performance.
• Maintain proficient knowledge and trouble-shooting capabilities of the audio-visual systems, and provide training to other staff.
• Promote excellent customer service with participants, parents, renters, and other affiliates. Effectively communicate with supervisors. Be attentive, responsive, and proactive.
• Develop, maintain, and maximize program budgets. Analyze and report on financials, negotiate pricing to control costs, manage supply inventories, make purchases, and process payments.
• Maintain an engaged management approach with regular presence in program areas, including daytime, nights, and weekends.
• Continuously review and improve operations to increase quality, develop efficiencies, maximize safety, and reduce costs.
• Regularly review and report on participation and rental statistics. Maximize program schedules based on enrollment.
• Maintain a collaborative relationship with service team and custodial departments to maximize efficiencies and communication.

Qualifications:

• Bachelor's Degree in Parks and Recreation, Hospitality, Tourism, Management, or related field preferred.
• Minimum of two years related experience of event and/or rental management and supervisory experience; or an equivalent combination of education and experience.
• Experience with program development and the ability to analyze data and success rates for planning purposes.
• Strong leadership, creativity, maturity, and customer service skills.
• Detail-oriented with the ability to multi-task and problem-solve with minimal direction.
• Strong written and verbal communication skills. Able to interact and collaborate with all levels of employees and affiliates. Able to handle conflict and make effective decisions under pressure.
• Experience with budget management, negotiating, and financial reports.
• Able to succeed in a fast-paced environment.
• Ability to obtain BASSETT certification within 30 days of hire.
• CPR & First Aid certification may be required.
• A valid Illinois driver's license is required.
• Must successfully pass a post-offer drug test, driver's abstract, and background check.

Job Type:

Full-time Pay:

$55,000.00

• $65,000.

00 per year

Benefits:

Dental insurance Employee assistance program Employee discount Flexible spending account Gym membership Health insurance Life insurance Opportunities for advancement Paid time off Professional development assistance Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person