Racquet Sports Professional & Program Coordinator

Job Title:

Racquet Sports Professional & Program Coordinator Reports to:

Director of Racquet Sports Rate:

$15-16/hr + lessons revenue and commissions

Timeframe:

Full-Time, Benefits-eligible, year-round position with the

Club About Medinah Country Club:

Since 1924, Medinah Country Club has enjoyed a vast and rich history, and an unwavering commitment to excellence. Working at Medinah Country Club isn't your typical "9-to-5" - it is more like joining a tight-knit community that just happens to operate on one of the most iconic properties in the country. We take our work seriously, but not too seriously. Whether we're planning a world-class event or sharing a laugh over morning coffee, our team brings energy, creativity, and a sense of humor to everything we do. Our team thrives on collaboration, camaraderie, and a shared passion for providing exceptional customer service for our members and guests. If you're looking for a place where no two days are the same and the people are as top-notch as the property, you've just found it.

Job Summary:

This is a key role in providing exceptional racquet sports experiences for our members and guests. This position is divided evenly between customer service and administrative support (50%) and on-court instruction/programming (50%) across tennis, platform tennis, and pickleball. The ideal candidate is enthusiastic, service-oriented, and eager to contribute to a collaborative team environment.

Job Responsibilities:

On-Court Instruction and Programming (50%) Teach private and group lessons in tennis, platform tennis, and pickleball for adults and juniors of all skill levels. Assist in clinics, leagues, and junior programs. Provide a fun, safe, and inclusive learning environment for all. Assist with seasonal racquet events, camps, and competitive programs. Represent the club positively in all member interactions and professional settings. Customer Service and Administration (50%) Serve as the point of contact for member inquiries about programs, lessons, and events. Manage class and event registrations through the club's booking system. Provide clear communication about schedules, policies, and offerings. Assist with marketing racquets programs, including newsletters and in-club signage. Maintain accurate records for lessons, clinics, events, and member billing. Support the professional staff with tournament coordination, special events, and promotions.

Education and Experience:

Prior teaching experience in at least one racquet sport; proficiency in multiple sports preferred, but not required. Professional certifications (USPTA, PTR, PPTA, or PPR) or willingness to obtain. Strong customer service and communication skills. Energetic, organized, and dependable with a team-first mindset. Basic computer and scheduling system proficiency. Ability to work a flexible schedule including evenings, weekends, and holidays as needed. Additional Compensation & Benefits Competitive hourly compensation based on experience, qualifications, etc. Potential for commission or lesson revenue share. Access to continuing education and certification support. Club-related benefits (meals, uniform allowances, use of facilities, etc.) All offers of employment are based upon satisfactory completion of background checks.