Activities Coordinator - Cavalier Resort

Activities Coordinator - Cavalier Resort Virginia Beach, VA Job Details 3 days ago Benefits Flexible schedule Qualifications Guest relations Outdoor work Event coordination English Task prioritization Calendar management Managing event budgets Budgeting Communication skills Stakeholder relationship building Entry level Customer complaint resolution Marketing collateral creation

Full Job Description Overview:

The Cavalier Resort Activities Coordinator is responsible for the coordination, planning and execution of the resort's daily activities and special events. They are friendly, creative, a problem solver, self-starter and have a flexible schedule. The resort activities coordinators will create monthly calendars throughout the season to schedule daily activities for guests of the resort and residents of the Cavalier and 42 Ocean. They will develop strong working relationships with all outlets on property and create unique, five-star level experiences for all guests and residents.

Responsibilities:

Handle all in house and external communication for Activities Manage sign-ups from residents and hotel guests for daily activities - collect sign-up sheets from front desk associates at Marriott Oceanfront, Cavalier, and any resident sign ups from the Resident Relations Manager Ensuring resort flyers and signage on resort property is correct and up to date. Execute rain day plans for outdoor activities. Maintain equipment used for activities. Order supplies. Work within given budget. Ensure agreed upon items are available and at location for activities and events in a timely manner. Ensure guest and resident satisfaction while participating in sponsored activities. Continuously look for new, fun, and innovative ways to expand the resort's activities offerings. Create promotional material with in-house resources and handle marking efforts (updated lobby screens, weekly resort guides and distribution, etc.). Handle guest issues at activities as they arise. Contact the Beach Club Manager if you cannot resolve the issue. Ensure proper ID procedures are followed at any event that includes alcohol. Ensure Marriott resort fee guidelines are met.

Qualifications:

Type Qualification Experience Previous customer service skills preferred Skill Must speak fluent English Skill Strong communication skills to interact with people Skill Must possess good listening and problem-solving skills Skill Must be able to prioritize and multitask in a fast-paced environment Skill Must be able to complete all position specific tests according to department standards Skill Must be able to remain calm and professional in a stressful situation.