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Travel Agent Airline Ticketing Specialist (ARC Experienced / ARC Specialist Certified)
Job
US TRAVEL TEC
Fayetteville, GA (In Person)
$42,000 Salary, Full-Time
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Job Description
Job Overview We are looking for an experienced Travel Agent specializing in airline ticketing to join our office-based team. The ideal candidate will have hands-on experience with ARC procedures or hold an ARC Specialist Certificate. This role focuses exclusively on airline reservations, ticketing, exchanges, refunds, and customer support related to air travel. Key Responsibilities Book and issue domestic and international airline tickets. Process ticket exchanges, reissues, refunds, and voids accurately and efficiently. Ensure compliance with ARC regulations, airline policies, and industry standards. Manage passenger name records (PNRs) and maintain accurate booking documentation. Research and provide the best available airfare options based on customer requirements. Handle schedule changes, cancellations, and travel disruptions. Assist customers with fare rules, baggage policies, airline regulations, and travel requirements. Maintain accurate records of transactions and ticketing activities. Work with GDS platforms such as Sabre, Amadeus, or Travelport to manage reservations and ticketing. Deliver professional customer service while meeting productivity and accuracy standards.