General Manager

Novo Logistics Position:

General Manager Location:

Dothan, Alabama Competitive salary based on experience! Company Description "The Novo culture has the utmost respect for our team members, families, and the local community. As a member of Novo, we warmly welcome you and your family to the Novo team. We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement. Our team is proud to work for Novo, and we're proud to work with them. Join us in making a difference for our partners."

General Summary:

The General Manager is responsible for managing operational activities of the site(s). Responsible for all activities regarding the management of employees, monitoring safety, implementing operational procedures, improving efficiencies, managing assets and budgets, and any other requests or duties as assigned by the Vice President of Operations or upper level management.

Essential Job Responsibilities:

• Oversee all operations of a 24/7 (24 hours per day, seven (7) days per week) site.
• Recruit, orient, train, schedule, coach, counsel, motivate, and discipline employees; communicate job expectations, evaluate performance, enforce policies and procedures.
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing and maintaining production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.
• Oversee asset and budget management including budget projection, maintenance, inventory, and reporting.
• Maintain and ensure compliance with safety procedures and expectations.
• Perform other requests and duties as assigned by the Vice President of Operations or upper level management.

Operational Management:

• Oversee day-to-day warehouse and plant operations, ensuring timely and accurate receipt, storage, and dispatch of goods for customer.
• Develop and implement efficient workflows to manage diverse customer requirements.

Customer Relationship Management:

• Serve as the primary point of contact for customer representatives, addressing concerns and ensuring service levels are met across warehouse and plant operations.
• Provide regular updates to customer on inventory, performance metrics, and compliance.
• Collaborate with customer to forecast needs and align warehouse and plant operations accordingly.

Team Leadership:

• Recruit, train, and supervise warehouse and plant staff, fostering a culture of teamwork and accountability.
• Conduct performance reviews, set goals, and provide coaching to enhance employee skills.
• Ensure adherence to company policies, safety regulations, and industry standards.

Inventory Control:

• Ensure the warehouse and plant maintain accurate inventory records using warehouse management systems (WMS).
• Manage .

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