General Manager

Job Description:

The General Manager is responsible for leading all aspects of restaurant operations to ensure profitability, outstanding customer service, and compliance with brand standards for quality, service, and cleanliness. This role involves supervising and developing management and staff teams, managing financial and operational performance, and fostering a positive work environment. The General Manager works closely with the organization's senior leadership team to set goals, create actionable plans, and drive results.

PERKS & BENEFITS

• Competitive Salary with Bonus Incentive Plan
• Medical, Dental and Vision Coverage
• Paid vacation
• 401k Program
• Phone allowance
• Employee Discounts and Free Meals
• On Demand Wages with Zayzoon
• Opportunities for advancement and ongoing professional development.
• Tuition Reimbursement through Archways to

Opportunity Key Responsibilities:

• Oversee all operations needs to ensure efficient, profitable, and high-quality service.
• Proactively lead, coach, and develop Crew and Shift Managers.
• Hire, train, and develop management and staff to build a strong, future-ready team.
• Ensure health and food safety measures are set and achieved to McDonald's standards of excellence.
• Deliver exceptional customer service and handle customer concerns promptly and professionally.
• Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Monitor restaurant finances, including cash handling, food costs and preparing reports.
• Implement and uphold operational procedures to maximize efficiency and profitability.
• Collaborate with senior leadership to set and achieve restaurant goals; create and execute plans for continuous improvement.
• Organize staff schedules, ensuring adequate coverage and flexibility.
• Participate in marketing initiatives to increase sales and customer engagement.
• Foster a positive, inclusive, and motivating work environment.

Required Skills and Qualifications:

• A minimum of 2 years of managerial experience, preferably in high-volume quick service restaurants or hospitality.
• Proven leadership and team management skills; ability to coach and motivate others.
• Excellent communication, organizational, and problem-solving abilities.
• Strong customer service orientation.
• Experience with inventory, budget, and financial management.
• Ability to multitask and adapt in a fast-paced environment.
• Must be 18 years or older.
• A commitment to excellence and safety in the workplace.
• Proficiency with POS systems and basic computer skills.
• Flexibility to work various shifts, including nights, weekends, and holidays.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application, and it will not be involved in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some information about what it is like to work in a quick serve restaurant, but it is not a complete job description. People who work in a restaurant perform several different tasks every day, and this posting does not list of all the essential functions of this job. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Job Type:

Full-time Pay:

$50,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person