Front of House Manager

Job Overview We are seeking an experienced and passionate FOH Manager to join a well-established, concept in North West Peoria. This role is ideal for a hospitality professional who thrives in fast paced, hospitality-driven environments and takes pride in delivering exceptional guest experiences. About the Role As FOH Manager, you will be responsible for overseeing daily front-of-house operations, leading service standards, and ensuring that every guest receives an elevated, memorable experience. You will work closely with the management team to maintain operational excellence, team development, and brand consistency. Key Responsibilities Lead and oversee floor operations during service Set and maintain high standards for hospitality, service flow, and guest experience Train, coach, and motivate FOH staff to perform at their highest level Actively manage guest relations and resolve issues with professionalism and care Support scheduling, staffing, and floor planning Ensure compliance with health, safety, and service standards Collaborate with leadership on service improvements and team development What We're Looking For 2+ years of management experience in upscale, high-volume, or chef-driven restaurants Strong leadership presence with a hands-on, hospitality-first mindset Excellent communication and team-building skills High attention to detail and ability to anticipate guest needs Proven ability to remain calm and decisive in fast-paced environments Passion for hospitality, food, beverage, and creating exceptional experiences What We Offer A leadership role within a respected dining concept Competitive compensation based on experience A collaborative, professional culture with high standards We are on the lookout for a passionate and energetic Front of House Manager to lead our hospitality team. In this role, you'll be the face of the restaurant, ensuring every guest receives top-notch service and has an unforgettable experience. Your leadership will keep the front-of-house operations running smoothly, from managing staff to overseeing customer interactions. If you thrive in lively environments, love working with people, and have a knack for hospitality management, this is the perfect opportunity for you! Responsibilities Supervise daily front-of-house operations, including greeting guests, seating arrangements, and ensuring timely service. Train and develop staff members to deliver exceptional customer service and uphold restaurant standards. Manage reservations, walk-ins, and customer inquiries with a friendly and professional approach. Oversee cash handling, POS transactions (including Aloha POS and Micros POS systems), and daily financial reconciliations. Maintain inventory control for front-of-house supplies such as menus, linens, and utensils. Ensure food safety and sanitation standards are consistently met across all service areas. Coordinate with kitchen management to ensure smooth communication between front and back of house during service. Requirements Proven experience in restaurant management or supervisory roles within food service environments. Strong knowledge of POS systems like Aloha POS and Tabit POS; experience with cash handling is essential. Background in food preparation, cooking, or culinary experience is a plus. Excellent leadership skills with a focus on team management, training & development, and staff supervision. Familiarity with food safety regulations and hospitality standards across casual dining or fine dining settings. Ability to handle multiple responsibilities efficiently in a fast-paced environment. Exceptional customer service skills with a positive attitude and professional demeanor. Join us as a Front of House Manager to lead our team in creating memorable dining experiences while honing your leadership skills in a vibrant hospitality setting!

Benefits:

Employee discount Health insurance Paid training

Work Location:

In person