Job Description
At Spinato's, we exist to enhance the lives of others! We do this through exceptional food, heartfelt service, and a culture rooted in family, personal growth, community, and kindness. The Front-of-House Manager (FOHM) plays a vital leadership role in bringing the Spinato's Experience to life for both our guests and our team. The FOHM is responsible for overseeing all front-of-house operations while maintaining a calm, professional demeanor in a fast-paced, guest-facing role. This position requires strong organizational skills, hands-on leadership, and a passion for service and team development. You'll inspire our team to thrive, and your leadership will help shape a space where both team and guests feel a sense of belonging.
Key Responsibilities:
Lead, support, and motivate all FOH staff during service periods, cultivating a positive, high-performing team culture Maintain all FOH staff scheduling and conduct timely performance reviews Hire and onboard new team members, ensuring alignment with Spinato's values and guest service standards Execute FOH training, development plans, and team meetings to foster ongoing growth Oversee FOH inventory, ordering, and receiving processes Open and close the restaurant as scheduled, upholding operational excellence Act as General Manager in their absence, taking full responsibility for operations and leadership Manage VCDs, DSRs, payroll, and financial tasks as needed Uphold all FOH cleaning, sanitation, and alcohol management protocols Ensure cash handling and POS procedures are completed with accuracy and integrity Address and resolve guest concerns with empathy, professionalism, and a focus on creating memorable outcomes Maintain an organized office and ensure all checklists and operational forms are current Assist with other responsibilities as assigned by the General Manager Qualifications & Skills:
2-3 years of restaurant management experience preferred Current ServSafe certification (or ability to obtain upon hire) Strong understanding of food and beverage service, sanitation, and guest hospitality Familiarity with POS systems, time edits, labor and P&L metrics, and close-out processes Able to lead and support all FOH roles when needed Effective communicator with strong interpersonal and conflict-resolution skills Calm under pressure, detail-oriented, organized, and self-driven Capable of lifting up to 50 lbs. and working a full shift on your feet Committed to excellence, growth, and living our values daily Management Benefits:
Paid Time Off / Holidays / Volunteer Time Off 401(k) with 100% company match up to 4% (after 1 year) Paid health insurance (85% medical, 100% dental & vision) Annual Employee Reimbursements up to $750 (after 1 year) 45-50 hour workweek Casual, supportive, and growth-focused environment 12 weeks of hands-on training to set you up for success This role isn't just about running a shift—it's about being a leader, coach, and culture driver. If you're passionate about hospitality, team development, and creating memorable moments for guests and staff alike, we'd love to welcome you to the Spinato's family.
