Banquet Manager

Banquet Manager American Golf Corporation - 3.4 Anaheim, CA Job Details $74,000 a year 1 hour ago Qualifications High school diploma or GED Productivity software Full Job Description

ABOUT AMERICAN GOLF

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it's a place where relationships grow, traditions thrive, and everyone is part of the community. Job Purpose The Banquet Manager is responsible for overseeing the planning, coordination, and execution of all banquet and event operations, ensuring a seamless and elevated guest experience from setup through service completion. This role leads on-the-floor event execution, aligning staffing, service flow, and operational standards to deliver consistent, high-quality hospitality across all functions. The Banquet Manager partners closely with sales, culinary, and operations teams to translate event plans into precise execution, while maintaining accountability for service standards, team performance, and overall event success. Through hands-on leadership, this position drives efficiency, guest satisfaction, and adherence to company and brand standards. Responsibilities Manage day-of-event operations including room setup, breakdown, staffing deployment, and service flow. Coordinate with sales team in executing floorplans and room set up per clients' requests. Ordering all banquet supply needs including but not limited to linens, rental equipment, staff uniforms, etc. Review and execute Banquet Event Orders (BEOs) accurately and efficiently. Responsible for hiring, onboarding, and training of all banquet staff. Lead pre-shift meetings and assign roles for banquet teams. Supervise banquet servers, bartenders, and support staff during events. Monitor timing, presentation, and service standards throughout each function. Address guest concerns and operational challenges in real time. Ensure tournament and catering events meet club standards for hospitality and professionalism. Monitor labor efficiency and assist with cost awareness initiatives. Promote safe work practices in compliance with health codes and alcohol service regulations. Coordinate with culinary leadership to ensure smooth communication and service delivery. Support inventory control and banquet readiness standards. Maintain a visible leadership presence across dining and event spaces. Maintain service, cleanliness, and productivity standards Qualifications Minimum 3-5 years of experience in banquet, hospitality, or service industry roles (lead or supervisory experience preferred). Experience in golf hospitality or multi-outlet operations is a plus. ServeSafe certification or ability to obtain within 90 days of hire. Basic proficiency in Microsoft applications (Word, Excel, PowerPoint). Strong organizational skills and the ability to manage time and priorities in a fast-paced environment. Demonstrated ability to support and motivate a diverse team. High school diploma or GED required. Working Conditions Schedule varies based on business needs and may include evenings, weekends, and holidays. Regular movement throughout the venue is required, including time spent at the host stand, bar, dining areas, and service stations. Extended periods of standing and walking are common during shifts. Duties may include reaching, bending, lifting, or carrying items up to 30-50 pounds (such as trays, racks, boxes, or bar supplies). May occasionally assist with resetting tables, moving furniture, or supporting team needs during peak service. Vision requirements may include close, distance, peripheral, and color vision, as well as the ability to adjust focus. Work environment may involve exposure to loud noise levels, cleaning products, hot or cold food and beverage items, and fast-paced conditions. American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.