General Manager

General Manager at Hutchinson Consulting General Manager at Hutchinson Consulting in Palm Springs, California Posted in 2 days ago.

Type:

full-time

Job Description:

I am seeking an experienced and inspiring General Manager to lead a luxury boutique wellness resort focused on holistic wellbeing, yoga, meditation, mindfulness, and healthy cuisine. This leader will oversee all aspects of resort operations while creating an elevated guest experience centered around relaxation, personal renewal, and authentic hospitality. The ideal candidate is a hands-on leader with a passion for wellness, exceptional guest service standards, and the ability to cultivate a warm, service-oriented culture for both guests and team members. Key Responsibilities Lead all day-to-day resort operations including rooms, food & beverage, spa/wellness programming, housekeeping, engineering, and guest services Foster a culture of wellness, mindfulness, and personalized luxury hospitality throughout the property Ensure exceptional guest satisfaction through attentive service, operational excellence, and memorable wellness experiences Partner with culinary and wellness teams to deliver innovative healthy dining concepts, yoga programming, meditation offerings, and retreat experiences Recruit, train, mentor, and develop a high-performing team focused on genuine hospitality and guest engagement Manage financial performance including budgeting, forecasting, labor management, and expense controls while achieving revenue goals Maintain Forbes-level or luxury service standards across all departments Build relationships with guests, retreat leaders, local partners, and the surrounding community Oversee property maintenance, cleanliness, ambiance, and operational efficiency to ensure a serene and welcoming environment Collaborate with sales and marketing teams to drive occupancy, retreats, wellness events, and brand awareness Ensure compliance with all health, safety, and resort operating standards Qualifications Minimum 5-7 years of progressive luxury hospitality leadership experience, preferably as a General Manager, Resort Manager, or Director of Operations Experience within wellness hospitality, boutique resorts, luxury spas, or retreat environments strongly preferred Strong understanding of yoga, meditation, holistic wellness, and healthy lifestyle programming Proven ability to lead and inspire diverse teams with a servant leadership approach Excellent communication, interpersonal, and organizational skills Strong financial acumen with experience managing budgets, labor, and profitability Passion for creating exceptional guest experiences and personalized service Ability to thrive in a hands-on, boutique resort environment Preferred Attributes Calm, approachable, and emotionally intelligent leadership style Passion for wellness, sustainability, and mindful living Strong attention to detail and luxury presentation standards Ability to create meaningful connections with guests and staff alike