Assistant Manager - Restaurant

Assistant Manager - Restaurant The Whole Enchilada - 3.7 Placentia, CA Job Details Full-time From $70,305 a year 1 day ago Benefits Paid time off Qualifications Microsoft Excel Sales reporting Customer relationship building Reputation management Food safety management Recruitment process management Quality assurance within food and beverage industry Operations management Sales Inventory management Staff scheduling Managing hospitality teams Mid-level Client relationship development Payroll management Assistant manager experience High school diploma or GED Sanitation procedures Kitchen cost control Decision making Staff training Employee relations management Recruiting Organizational skills Cleaning Food industry Materials management in food and beverage Equipment maintenance Business planning Food ordering Productivity software Managing hospitality operations budgets POS systems Team motivation (leadership skill) Banking Staffing management Organizational budget management Food service management Customer complaint resolution Staff development Hospitality management Full Job Description Job Summary We are seeking a dynamic and experienced Assistant Manager to help oversee our restaurant operations. The ideal candidate will possess a strong background in the food industry, with a focus on full service dining experiences. As the Assistant Manager, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining high standards of food safety and quality. Your leadership will help drive the success of our restaurant while fostering a positive work environment. Leadership

• Represents The Whole Enchilada's standards with the public in such a manner to enhance the reputation of the company.
• Leads by personal example, philosophy of work, conduct and personal development in the performance of his/her job.
• Maintains a cohesive working relationship within the restaurant staff assuring a high level of employee morale, cooperation, and enthusiasm among the staff. Operations
• Coordinate daily restaurant management operations including customer service, food orders, employee management, daily reporting, and banking.
• Along with the CEO and General Manager, collaborate to develop plans with respect to sales, growth, gross profit, labor, controllable expenses and net profit.
• Oversee inventory controls to ensure the restaurant is maintaining a balanced food cost.
• Coordinate weekly work schedules to anticipate sales trends/cycles/holidays and work to appropriately staff for business.
• Ensure proficient cleaning practices and maintain compliance with sanitation, food handling, and safety regulations with both front and back of house staff.
• Prepare and submit all specified reports and records including daily sales, AP tasks, and payroll to CEO.
• Maintains budgets established for Sales, Gross Profit, Labor, Controllable Expenses and Net Profit.
• Cover for General Manager on days off and times of absence.
• Ensure all equipment is in working order so that proper services can be maintained for the entire restaurant.
• Interprets company policy and procedures and maintains conformance within the restaurant. People Management
• Develop good customer relationships and effectively address customer and employee concerns/complaints.
• Participate in employee recruitment, train new and current employees on proper customer service practices and oversee dismissal process as warranted.
• Implement and maintain job expectations for each position in the restaurant. Events
• Handle catering orders for events as needed Other
• Other duties as assigned

Working Conditions:

Work is primarily performed at the physical restaurant site. Position requires standing for extended periods of time, as well as extended periods of active movement serving customers. Must be able to lift 40 pounds.

Experience and Education:

• High School Diploma or GED equivalent
• Previous restaurant management experience required
• Strong computer experience with Point of Sale (POS) system

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills
• Quick decision making and problem-solving skills
• Proficiency with Microsoft Office, Word, Excel, strongly preferred
• Experience with a Point of Sale System (POS) (Toast preferred)
• Excellent organizational skills
• Teachable spirit and team player are a must
• A servant leader attitude

Job Type:

Full-time Pay:

From $70,305.00 per year

Benefits:

Paid time off

Work Location:

In person