STEAKHOUSE ASSISTANT MANAGER

STEAKHOUSE ASSISTANT MANAGER GRATON RESORT & CASINO

Rohnert Park, CA Job Details Full-time 23 hours ago Qualifications Food and beverage product quality management Kitchen health and safety standards Food service closing procedures Employee onboarding Staff supervision Team member evaluation Food service purchasing Food service health code compliance Food service opening procedures Hospitality industry recruitment Safety regulations Store closing procedures Staff scheduling Store opening procedures Team scheduling Performance feedback (performance evaluation method) Mid-level Union relations Food service inventory management Staff policy implementation Team training Materials management in food and beverage HR support Managing food service teams Task assignment Restaurant supply ordering Cross-functional communication Customer complaint resolution Communication with kitchen staff Hospitality management

Full Job Description Position Summary:

The Assistant Restaurant Manager is responsible for ensuring fast, friendly, and courteous service. This role has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and great guest service.

Essential Functions:

1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times. 2. Execute all Food Operations Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract. 3. Open and close the restaurant. 4. Interview, hire, and train new Team Members and effectively audit to ensure training standards are satisfied. 5. Schedule shifts and assign duties to Team Members. 6. Resolve Guest complaints in a professional manner. 7. Conduct month-end inventory. 8. Ensure restaurant adheres to all health and safety guidelines. 9. Manage the inventory and order food and beverages, equipment and supplies. 10. Ensure Team Members are exceeding Graton's Guest Service Standards. 11. Coordinate communication between front of house and back of house. 12. Conduct team huddles to pass along important information regarding property events, HR announcements, and restaurant specials. 13. Evaluate and oversee job performance of all Team Members. Hold individual subordinates accountable for performance of job duties, tasks, policies and procedures.