Front of House Manager

Front of House Manager Rei do Gado Brazilian Steakhouse San Diego, CA Job Details Full-time $30 - $34 an hour 1 day ago Benefits Employee discount Qualifications Supervising experience Team management Staff training Conflict management Cleaning POS systems Food service management Time management Hospitality management Full Job Description Rei Do Gado -

San Diego Address:

939 4th Ave San Diego

CA 92101

Join our team at Rei Do Gado, a beloved family-owned Brazilian restaurant located in the heart of downtown San Diego's Gaslamp Quarter since 1999! At Rei Do Gado, we take immense pride in our traditional Churrasco feast, a time-honored Brazilian culinary experience. Our skillful Gauchos expertly roast meat over a mesquite charcoal flame, preserving its tenderness and delivering an unmatched flavor. Each prime meat cut is carved tableside, providing an authentic and unforgettable dining adventure. Our mission is to create lasting memories for every guest who walks through our doors. As a family restaurant, we value politeness, friendliness, and excellent service. In case of any issues, our floor managers are always ready to assist. We believe that your presentation and service are the best form of advertisement for our establishment. So, we encourage you to maintain a positive attitude, work diligently, and take pride in your service. Join us on this journey of growth and continued excellence in providing exceptional food and service to all our cherished patrons!

Duties:

Welcome and interact with guests Handle customer complaints and resolve issues Ensure excellent dining experience and service standards Monitor wait times and table flow Manage VIP guests, reservations, and special requests Staff Supervision Supervise servers, hosts, bussers, bartenders, and cashiers Create employee schedules Train new FOH staff Conduct pre-shift meetings Enforce dress code and service standards Coach staff on upselling and hospitality Restaurant Operations Oversee opening and closing procedures Ensure dining room cleanliness and presentation Coordinate with kitchen staff for smooth service Monitor table turnover and seating efficiency Manage reservations and seating charts Financial Responsibilities Handle cash-outs and register reconciliation Monitor labor costs Track sales and service performance Help increase revenue through promotions and upselling Sometimes assist with inventory for bar or FOH supplies Problem Solving Deal with understaffing or call-outs Resolve conflicts between staff members Address service delays or food issues Manage busy rush periods efficiently Compliance & Safety Ensure health and safety standards are followed Check alcohol service compliance Maintain cleanliness and sanitation standards Skills Usually Required Leadership Communication Customer service Conflict resolution Multitasking Time management POS system knowledge Team coordination Typical Daily Tasks A FOH manager's day might include: Opening the restaurant Checking reservations Running staff briefing Supervising lunch/dinner service Handling customer concerns Supporting servers during rushes Closing reports and cash reconciliation

Job Type:

Full-time Pay:

$30.00 - $34.00 per hour

Benefits:

Employee discount

Experience:

manager: 1 year (Required)

Language:

Spanish or Portuguese (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred)

Work Location:

In person